California Employment Development Department (EDD) Vietnamese Customer Service Phone Number

What It's Like to Call California Employment Development Department (EDD) Phone Number 800-547-2058

By Christian Allen

Nov 7, 2023

This phone number is an official number for the California Employment Development Department, but it's only meant for those who speak Vietnamese. According to WorldAtlas.com, Vietnamese is the fifth-most common language spoken in California, with more than half a million residents using it regularly.

As such, it's one of eight languages to have unemployment services offered entirely in that language for Californians. The other available languages in the state include English, Spanish, Cantonese, Mandarin, Tagalog, Korean and Armenian. Anyone who speaks a language that does not have its own dedicated phone number can dial an additional number, which will provide interpretation services at no charge.

When you dial this number, you are greeted entirely in Vietnamese. No English is spoken when calling, so if you don't understand Vietnamese, you won't be able to use this number for anything. As I speak nothing besides English and elementary Spanish, I quickly hung up after discovering that this number conducts business entirely in Vietnamese.

Given how prevalent the language is in the state and that California has an abundance of customers, I think it makes sense to have a specific number dedicated to such a common language. The state doesn't need to divide itself into regions like other government numbers might for a language spoken by just 1.5% of its residents, but it makes complete sense to have a number across the state just for those who speak that language.

Vietnamese isn't an easy language to learn or understand for non-natives, and having a number dedicated solely to this language ensures that new residents of California from Vietnam can still find work and collect unemployment benefits should they find themselves out of work. With many immigrants often taking time to find long-term employment when they arrive in the United States, having a number dedicated to a familiar language can help them keep money coming in as they assimilate into America and the English language.

Like with California's other numbers that involve speaking to a live person, this number can only be accessed five days a week between the hours of 8 a.m. and 5 p.m. Pacific Time. A self-service line is available 24 hours a day, but it only operates in English, making its use limited unless a Vietnamese speaker has a translator available to help them understand the automated system.

Obviously, it's difficult for me to fairly gauge how helpful this number is without speaking Vietnamese. If you are not fluent in Vietnamese, do not use this number; you will not understand anything on the other end.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

California Employment Development Department (EDD)'s 800-547-2058 Vietnamese Customer Service Number

This California Employment Development Department (EDD) phone number is ranked #6 out of 7 because 28,428 California Employment Development Department (EDD) customers tried our tools and information and gave us feedback after they called. The reason customers call 800-547-2058 is to reach the California Employment Development Department (EDD) Vietnamese Customer Service department for problems like Re-open a claim, Speak to an agent, I'm currently out of state, Where is my claim?, File a claim. As far as we can tell, California Employment Development Department (EDD) has call center locations in California and you can call during their open hours Mon-Fri 8am-8pm PST. California Employment Development Department (EDD) has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 800-547-2058 and ways to call or contact California Employment Development Department (EDD) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling California Employment Development Department (EDD)

Calling California Employment Development Department (EDD) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-547-2058. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when California Employment Development Department (EDD) Vietnamese Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than California Employment Development Department (EDD) Once on the phone with California Employment Development Department (EDD)'s Vietnamese Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting California Employment Development Department (EDD) in General

While 800-547-2058 is California Employment Development Department (EDD)'s #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-300-5616 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach California Employment Development Department (EDD) help by calling them, is that other customers give their customer support at this number a 59% score for their communication skills and a 62% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Other California Employment Development Department (EDD) Info

More Company Phone Numbers