California Employment Development Department (EDD) Corporate Offices Phone Number

Q:How do I talk to a human at this number?
A:Calling this California Employment Development Department (EDD) number should go right to a real human being
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
This is the #3 most popular California Employment Development Department (EDD) phone number out of 7. Click below to go back to the main customer service number and other contact information:
California Employment Development Department (EDD)'s main customer service phone number

More California Employment Development Department (EDD) Customer Phone Numbers

800-300-5616 - Claims Department
Main phone number · Toll-free · Press 1, then 6, then 7, then 3, then your SS#, then 1 if your SS# is correct · Debit card info - Call B of A at 1-866-692-9374. Claim status, file a claim, certify for benefits, or need 1099G info, press 1. Employers, press 2. Report fraud - Go online to the website.
More details
800-229-6297 - Fraud Detection
Toll-free · Direct to Fraud Department · Unemployment claims, press 1. Disability claim, press 2. Paid family leave claim, press 3. Reach the tax branch for tax-related questions, press 4. To report fraud, press 5.
More details
916-654-8210 - Director's Office
Press 0 · Director's Office - This office does not have access to claimant or employment information. For unemployment assistance, press 1. Paid family leave assistance, press 2. State disability insurance, press 3. To reach an attendant, press 4.
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800-480-3287 - State Disability Insurance
Toll-free · For disability insurance · To report fraud, go online and file a report. Customer service, option 330. Benefit payments, press 1. Online filing, press 2. General disability payments, press 3. Voluntary plans, press 4. Electric coverage for business owners, press 5. Paid family leave, call 1-877-238-4373. Unemployment, call 1-800-300-5616. Payroll taxes, call 1-888-745-3886. 1099G, call 1-866-333-4606.
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800-547-2058 - Vietnamese Customer Service
Toll-free · Once recording starts dial 6...wait for voice..7...wait for voice..3.. Enter Ssn# and press 1 and you WILL get through to an English rep. · This line is for Vietnamese speakers only.
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888-745-3886 - Payroll Taxes
Toll-free · Calling this California Employment Development Department (EDD) number should go right to a real human being · Cannot assist with unemployment questions, call - to file for benefits, call 800-480-3287
More details

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this California Employment Development Department (EDD) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this California Employment Development Department (EDD) number should go right to a real human being
In fact, much of this information on this page is superfluous because this California Employment Development Department (EDD) phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

California Employment Development Department (EDD) operates the call center for this 714-687-4400 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 4,738 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this California Employment Development Department (EDD) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like California Employment Development Department (EDD) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call California Employment Development Department (EDD) is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 4,738 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call California Employment Development Department (EDD) is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that California Employment Development Department (EDD) staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

My Experience Calling California Employment Development Department (EDD) at this Number

Nov 7, 2023

The 714-687-4400 phone number seems to be an older attempt to work around delays in getting to the California Employment Development Department, and it doesn't appear to work properly anymore. When I dialed this number on three different occasions, I got a busy signal every time. I couldn't get through to any kind of machine or live person.

A check of this number online revealed that it's not listed on the California EDD's website, which lists more than 10 phone numbers and doesn't include this one as an option.

The number does show up as a listed hack for people in Orange County to get to a live person in the department. It fits as a possible option for Orange County residents, as it does carry a Southern California area code that's used in Anaheim and other Orange County towns.

However, now it doesn't work at all. It seems this number was kind of an open secret that became a bit too widespread, and the California EDD opted to change its numbers to put an end to this loophole. Given that this number doesn't connect to anything, it appears that this hack is now outdated advice.

Even though this number doesn't appear to work anymore, California residents do have several options for connecting to a live person. The state offers numbers in eight different languages during normal business hours, which include English, Spanish and the remaining top six other languages in the state.

An additional number exists that offers free translation services for callers, which allows the state to cover virtually every possible person in their native tongue. The state also makes available a 24-hour automated phone number that is entirely in English, which gives callers the option to get assistance with basic problems at any time of the day.

Overall, it seems this number's original level of notoriety arose out of frustration with wait times to speak to a live person. The state seems to have done a good job of adding numbers and creating new options to get residents to a live human voice, but it could probably do a little more to help English speakers limit their wait times.

Regardless, this number doesn't show any signs of working, and the fact that it doesn't show up on an official government site means it's not an effective option. Obviously, I would not recommend trying to use it for anything.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
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