Caliber Home Loans Customer Service

Phone Number & Contact Info

Caliber Home Loans's Best Phone Number

800-401-6587
Toll-free·Calls Customer Service·Most popular Caliber Home Loans number
Free tools for easier calling
Q:

How do I talk to a live human at Caliber Home Loans?

A:Select the option to enter an extension, then enter extension 1065...This is a direct line to Customer Service. Our free phone can also navigate phone menus to get a live human at Caliber Home Loans for you.
Q:

Does Caliber Home Loans offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 17 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. You can skip the hold time for free.

Caliber Home Loans Customer Phone Numbers

Loss Draft Department

866-940-2335
Toll-free · 24 hours, 7 days · For Loss Draft Department · · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Caliber Home Loans below.

Let us call and talk to Caliber Home Loans for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Caliber Home Loans phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Select the option to enter an extension, then enter extension 1065...This is a direct line to Customer Service.
Below are some clips we've found from Caliber Home Loans's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling mortgage servicing. New to us? Your mortgage servicing portal experience has just been upgraded with my account for fast self-service without the wait. Sign in today on our website. We were unable to get your account information from the number you called from."
Excerpt from a call with Caliber Home Loans
Monday, October 14, 2024 4:35 PM

What are the hours and when should I call?

Caliber Home Loans operates the call center for this 800-401-6587 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 81 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Caliber Home Loans call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Caliber Home Loans phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Caliber Home Loans staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Caliber Home Loans is Sunday. The most busy day to call is Monday, which averages 271% more phone calls by comparison. Again, this is based on a sample of 81 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Caliber Home Loans

In summation, the best day to call Caliber Home Loans is Tuesday.

Why Customers Call Caliber Home Loans

If you have time to do a bit of reading before you call Caliber Home Loans, we recommend you read over some of our problem-specific articles.

What is Caliber Home Loans?

Caliber Home Loans is a leading residential mortgage originator and servicer based in the United States. With a strong focus on customer satisfaction and personalized service, Caliber is committed to helping individuals and families achieve their dream of homeownership. Through a wide range of loan products, including conventional, FHA, VA, and USDA loans, Caliber offers financing options for home purchase, refinancing, and home improvement projects. Their team of experienced mortgage professionals strives to simplify the loan process and provide competitive interest rates, ensuring a smooth and efficient experience for their customers. As a full-service lender, Caliber Home Loans is dedicated to supporting homebuyers throughout their homeownership journey, providing financial solutions tailored to their unique needs.

What are the interest rates for Caliber Home Loans?

Caliber Home Loans offers a wide range of interest rates to accommodate the diverse needs of our customers. The specific interest rate for your home loan depends on various factors, such as your credit score, loan amount, loan type, and market conditions. We strive to provide competitive interest rates to ensure our customers receive the best possible terms for their mortgage. To get an accurate interest rate quote, we recommend reaching out to one of our experienced loan consultants who will evaluate your unique situation and provide personalized information based on your financial profile. You can easily connect with a loan consultant by visiting our website or contacting our customer service team.

What are the repayment options for Caliber Home Loans?

Caliber Home Loans offers a variety of flexible repayment options to suit borrowers' needs. One option is a fixed-rate mortgage, which provides predictable monthly payments over the loan term. Another option is an adjustable-rate mortgage (ARM), where the interest rate adjusts periodically based on market conditions. Caliber also offers government-backed loans like FHA, VA, and USDA loans, providing affordable options for eligible borrowers. Homeowners seeking to refinance their existing mortgage can explore Caliber's refinancing programs, including cash-out and rate-and-term refinances. Additionally, Caliber offers jumbo loans for borrowers who require higher loan amounts. With these diverse repayment options, Caliber aims to help individuals achieve their homeownership dreams and tailor loan solutions to their unique financial circumstances.

Top Caliber Home Loans customer service problems

Click the link above to get answers to just about any Caliber Home Loans customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Caliber Home Loans is extracted from issues that customers have reported to GetHuman.
Caliber Home Loans issues reported to GetHuman

More Caliber Home Loans Customer Service Contacts

There are of course other ways to contact Caliber Home Loans customer service besides the phone. Below we list the best ones, by medium.

Caliber Home Loans Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Caliber Home Loans will reply our your email.

Caliber Home Loans Customer Help Desk / Web Support

caliberhomeloans.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Caliber Home Loans customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Caliber Home Loans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Caliber Home Loans agent. This phone number is Caliber Home Loans's best phone number because 5,688 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-401-6587 include and other customer service issues. Rather than trying to call Caliber Home Loans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Caliber Home Loans has 2 phone numbers. It's not always clear what is the best way to talk to Caliber Home Loans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Caliber Home Loans. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Caliber Home Loans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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