Bulbs.com Customer Service

Phone Number & Contact Info

Bulbs.com's Best Phone Number

Toll-free·Calls Customer Service·Most popular Bulbs.com number

How do I talk to a live human at Bulbs.com?

A:Calling this Bulbs.com number should go right to a real human being

Does Bulbs.com offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-7pm, Sat 10am-4pm EST. The least busy day is Friday, and the most busy day is Wednesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Bulbs.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Bulbs.com number should go right to a real human being
Below are some clips we've found from Bulbs.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling bulbs dot com, the LED lighting authority. Regular business hours are eight AM to six PM, Monday through Thursday, and eight AM to five PM on Friday, Eastern Standard Time. At this time, our call center is closed. If you know your party's party's four digit extension, you may dial it at any time. Thanks, and have a great day.
For dial by name directory, press zero.
If you'd like to leave a message for sales or customer service, press nine."
Excerpt from a call with Bulbs.com
Thursday, March 21, 2024 7:42 AM
In fact, much of this information on this page is superfluous because this Bulbs.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Bulbs.com operates the call center for this 888-455-2800 phone number Mon-Fri 8am-7pm, Sat 10am-4pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bulbs.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bulbs.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Bulbs.com is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Bulbs.com

In summation, the best day to call Bulbs.com is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this Bulbs.com number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Bulbs.com

If you have time to do a bit of reading before you call Bulbs.com, we recommend you read over some of our problem-specific articles.

Are there any warranties on the bulbs sold by Bulbs.com?

Yes, Bulbs.com offers warranties on the bulbs sold. The duration and terms of the warranties can vary depending on the manufacturer and type of bulb. Most bulbs come with a manufacturer's warranty that covers defects in materials and workmanship. The duration of these warranties generally ranges from 90 days to several years. Additionally, Bulbs.com provides a 30-day warranty on all products for customer satisfaction. If customers are not satisfied with their purchase within 30 days, they can return the item for a refund or exchange. It is important to review the specific warranty details provided with each bulb product to understand the coverage and any limitations that may apply.

What types of bulbs does Bulbs.com sell?

Bulbs.com sells a wide range of bulbs to meet all lighting needs. Our extensive inventory includes incandescent, halogen, compact fluorescent (CFL), and light-emitting diode (LED) bulbs. We offer various bulb shapes, wattages, and base types, ensuring compatibility with different fixtures and lamps. Whether you are looking for standard household bulbs, specialty bulbs for appliances or decorative lighting, or energy-efficient options, we have you covered. Our LED bulb selection includes both warm and cool white light options, as well as dimmable bulbs for adjustable illumination. Additionally, we carry specialty bulbs like blacklights, germicidal bulbs, and projector lamps. With a commitment to quality and customer satisfaction, Bulbs.com is your one-stop-shop for all your lighting needs.

What is the average lifespan of the bulbs sold by Bulbs.com?

The average lifespan of the bulbs sold by Bulbs.com varies depending on the type of bulb. Incandescent bulbs usually have an average lifespan of around 1,000 hours, while compact fluorescent (CFL) and halogen bulbs typically last between 8,000 and 15,000 hours. LED bulbs, on the other hand, have a significantly longer lifespan, averaging between 25,000 and 50,000 hours. The actual lifespan of a bulb may vary depending on usage patterns, environmental factors, and other variables. It is important to check the product description for each bulb to determine its expected lifespan. Bulbs.com strives to provide high-quality bulbs that offer long-lasting performance to ensure customers' satisfaction.

Top Bulbs.com customer service problems

Click the link above to get answers to just about any Bulbs.com customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Bulbs.com Customer Service Contacts

There are of course other ways to contact Bulbs.com customer service besides the phone. Below we list the best ones, by medium.

Bulbs.com Customer Service Live Chat

bulbs.com - Customer Service
Click "Chat Live" in the upper right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Bulbs.com provides this option.

Conclusion and closing notes

This is Bulbs.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bulbs.com agent. This phone number is Bulbs.com's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-455-2800 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Bulbs.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Bulbs.com has 1 phone number. It's not always clear what is the best way to talk to Bulbs.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Bulbs.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bulbs.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Bulbs.com Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!