Build-A-Bear Workshop, Inc. Customer Service

Phone Number & Contact Info

Build-A-Bear Workshop, Inc.'s Best Phone Number

Toll-free·Calls Customer Service·Most popular Build-A-Bear Workshop, Inc. number

How do I talk to a live human at Build-A-Bear Workshop, Inc.?

A:Calling this Build-A-Bear Workshop, Inc. number should go right to a real human being

Does Build-A-Bear Workshop, Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Friday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Build-A-Bear Workshop, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Build-A-Bear Workshop, Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Build-A-Bear Workshop, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Build-A-Bear Workshop, Inc. operates the call center for this 877-789-2327 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 203 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Build-A-Bear Workshop, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Build-A-Bear Workshop, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Build-A-Bear Workshop, Inc. is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 203 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Build-A-Bear Workshop, Inc.

In summation, the best day to call Build-A-Bear Workshop, Inc. is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Build-A-Bear Workshop, Inc. staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Build-A-Bear Workshop, Inc.

If you have time to do a bit of reading before you call Build-A-Bear Workshop, Inc., we recommend you read over some of our problem-specific articles.

What is Build-A-Bear Workshop, Inc.?

Build-A-Bear Workshop, Inc. is a beloved global brand that allows guests to create their own personalized stuffed animals. At Build-A-Bear Workshop, individuals of all ages can embark on a unique and interactive experience. It starts by choosing a furry friend from a wide assortment of cuddly animals. After selecting their favorite, guests proceed to stuff the chosen animal, making it soft and huggable. Personalization continues with the addition of clothing, accessories, and even a voice or sound chip. The in-store experience is further elevated by friendly and knowledgeable staff who assist throughout the process. Build-A-Bear Workshop, Inc. aims to provide a memorable and joyful experience that encourages creativity, self-expression, and the formation of lasting memories.

How much does it cost to build a bear at Build-A-Bear Workshop?

The cost of building a bear at Build-A-Bear Workshop varies depending on the options chosen. The basic process involves selecting a bear, stuffing it, and adding a heart and a sound. Bears typically range in price from $10 to $30, with some special edition or licensed bears priced higher. Additional accessories such as clothing, shoes, and accessories are also available at an extra cost. These accessories can range from $5 to $20, depending on the item. Personalization options such as embroidery or voice recording may also require an additional fee. Overall, the cost of building a bear at Build-A-Bear Workshop allows for customization to fit different budgets while ensuring a memorable and tailored experience for customers.

How does Build-A-Bear Workshop work?

Build-A-Bear Workshop is an interactive store where kids and adults can create their own personalized stuffed animals. The process involves several steps. First, customers choose a furry friend from a wide range of options, including teddy bears, dogs, cats, and popular characters. They then move to a "Stuff Me" station, where they can use a foot pedal to bring their chosen animal to life by filling it with soft stuffing. The next step is to add a unique touch by selecting custom outfits, accessories, and scents. The friendly staff helps with sewing, stitching, and personalizing the chosen furry friend. Finally, customers receive a birth certificate, complete with a name, and can participate in celebrations and activities. With a focus on creativity and imagination, Build-A-Bear Workshop offers a memorable and enjoyable experience for all ages.

Top Build-A-Bear Workshop, Inc. customer service problems

Click the link above to get answers to just about any Build-A-Bear Workshop, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Build-A-Bear Workshop, Inc. Customer Service Contacts

There are of course other ways to contact Build-A-Bear Workshop, Inc. customer service besides the phone. Below we list the best ones, by medium.

Build-A-Bear Workshop, Inc. Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Build-A-Bear Workshop, Inc. will reply our your email.

Conclusion and closing notes

This is Build-A-Bear Workshop, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Build-A-Bear Workshop, Inc. agent. This phone number is Build-A-Bear Workshop, Inc.'s best phone number because 1,218 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-789-2327 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Build-A-Bear Workshop, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Build-A-Bear Workshop, Inc. has 1 phone number. It's not always clear what is the best way to talk to Build-A-Bear Workshop, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Build-A-Bear Workshop, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Build-A-Bear Workshop, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Build-A-Bear Workshop, Inc. Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!