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Brigham and Women's Hospital Customer Service

Phone Number & Contact Info

Brigham and Women's Hospital's Best Phone Number

617-732-5500
Calls Main NumberMost popular Brigham and Women's Hospital number

How do I talk to a live human at Brigham and Women's Hospital?

Does Brigham and Women's Hospital offer 24 hour customer service?

Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.

How long will I wait on hold?

The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

Brigham and Women's Hospital Customer Phone Numbers

Page Operator

24 hours, 7 days
617-732-6660

Interpreter Services

24 hours, 7 days
617-732-6639

Emergency Department (ED)

24 hours, 7 days
617-732-5636

Admitting Office (Medical and Surgical)

24 hours, 7 days
617-732-7450

Admitting Office (Obstetrics)

24 hours, 7 days
617-732-4005

Birth Certificates

24 hours, 7 days
617-732-6108

Blood Donor Center

24 hours, 7 days
617-632-3206

Brigham and Women's Access Center (Patient Transfers)

24 hours, 7 days
617-732-8903

Care Coordination Office (Line 1)

24 hours, 7 days
617-732-6469

Confirming Arrival and Surgery Times (Line 1)

24 hours, 7 days
617-732-7625

Ethics Consultation Service

24 hours, 7 days
617-732-8590

Family Liaison Service

24 hours, 7 days
617-732-7440

Gift and Flower Shop (Shop on the Pike)

24 hours, 7 days
617-732-7435

HIPAA Compliance

24 hours, 7 days
800-856-1983
Toll-free

Kessler Library

24 hours, 7 days
617-732-8103

Medical Records (for Copies of Medical Records)

24 hours, 7 days
617-732-6071

Nutrition Consultation Service

24 hours, 7 days
617-732-6054

Parking Office

24 hours, 7 days
617-732-5877

Passageway Domestic Violence Intervention

24 hours, 7 days
617-732-8753

Patient Accounts (Billing)

24 hours, 7 days
617-726-3884

Patient/Family Relations

24 hours, 7 days
617-732-6636

Pharmacy

24 hours, 7 days
617-732-6922

Preoperative Evaluation (Weiner Center)

24 hours, 7 days
617-732-7484

Preoperative Telephone Assessment (Line 1)

24 hours, 7 days
617-732-4121

Security

24 hours, 7 days
617-732-6565

Shapiro Family Center

24 hours, 7 days
857-307-1251

Spiritual Care Services Department

24 hours, 7 days
617-732-7480

Television Services

24 hours, 7 days
617-732-6576

New Cancer Patient Appointments

24 hours, 7 days
877-332-4294
Toll-free

Cancer Support and Educational Groups

24 hours, 7 days
617-632-5570

Cancer Information Service

24 hours, 7 days
800-422-6237
Toll-free

Dana-Farber Brigham Cancer Center Coordination

24 hours, 7 days
617-632-3301

What are the hours and when should I call?

Brigham and Women's Hospital operates the call center for this 617-732-5500 phone number 24 hours, 7 days.  The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 6,286 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Brigham and Women's Hospital phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Brigham and Women's Hospital staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Brigham and Women's Hospital is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 6,286 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday. 

The best time to call Brigham and Women's Hospital

In summation, the best day to call Brigham and Women's Hospital is Monday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Brigham and Women's Hospital staffs the call center well on Monday.

Why Customers Call Brigham and Women's Hospital

More Brigham and Women's Hospital Customer Service Contacts

There are of course other ways to contact Brigham and Women's Hospital customer service besides the phone. Below we list the best ones, by medium.

Brigham and Women's Hospital Customer Service on X (formerly Twitter)

Brigham and Women's Hospital, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Brigham and Women's Hospital Customer Service on Facebook / Messenger

Some customer service teams, like that of Brigham and Women's Hospital, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Conclusion and closing notes

This is Brigham and Women's Hospital's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Brigham and Women's Hospital agent. This phone number is Brigham and Women's Hospital's best phone number because 37,716 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +16177325500 include and other customer service issues. Rather than trying to call Brigham and Women's Hospital first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or twitter. In total, Brigham and Women's Hospital has 33 phone numbers. It's not always clear what is the best way to talk to Brigham and Women's Hospital representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Brigham and Women's Hospital. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like Brigham and Women's Hospital. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

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