Boston Properties Customer Service

Phone Number & Contact Info

Boston Properties's Best Phone Number

Calls Customer Service·Most popular Boston Properties number

How do I talk to a live human at Boston Properties?

A:Calling this Boston Properties number should go right to a real human being

Does Boston Properties offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Boston Properties phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Boston Properties number should go right to a real human being
In fact, much of this information on this page is superfluous because this Boston Properties phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Boston Properties operates the call center for this 617-236-3300 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Boston Properties phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Boston Properties staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Boston Properties is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Boston Properties

In summation, the best day to call Boston Properties is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Boston Properties staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Boston Properties

If you have time to do a bit of reading before you call Boston Properties, we recommend you read over some of our problem-specific articles.

What are the available properties in Boston?

Boston Properties offers a wide range of available properties in Boston to cater to various needs and preferences. Our portfolio includes prime office spaces, retail establishments, residential buildings, and hotels located in prominent neighborhoods across the city. Whether you are looking for commercial spaces for your business, luxury apartments with state-of-the-art amenities, or retail spaces in high-traffic areas, we have options to suit every requirement. With our commitment to quality, sustainability, and innovation, our properties provide a dynamic and modern environment for working, living, and shopping. Visit our website or reach out to our dedicated team for more information on our available properties and the many benefits of leasing or owning a Boston Properties property.

What are the amenities offered in Boston Properties buildings?

Boston Properties offers a wide range of amenities in their buildings to enhance the overall experience for tenants. These amenities include state-of-the-art fitness centers equipped with modern exercise equipment and personal training services. Additionally, they provide various food and beverage options such as cafes and restaurants, promoting convenience for individuals on-site. The buildings also feature stylish and comfortable common areas, such as lounges and outdoor spaces, perfect for socializing or relaxation. Boston Properties buildings prioritize sustainability and often offer green spaces and LEED certification. Additionally, they provide ample parking options, secure access systems, and high-speed internet connectivity. With a focus on tenant satisfaction, Boston Properties ensures an exceptional experience through their comprehensive amenities, creating a dynamic and convenient environment for professionals and businesses alike.

What are the parking options at Boston Properties buildings?

Boston Properties offers a range of parking options at their buildings to accommodate diverse needs. Most buildings provide convenient on-site parking facilities for tenants and visitors. These include multi-level parking garages and surface parking lots, offering ample spaces to accommodate vehicles of all sizes. Many buildings also offer reserved parking for tenants, ensuring hassle-free access to their designated spots. Additionally, Boston Properties often partners with reputable parking management companies to provide valet parking services, adding an extra level of convenience and efficiency. Based on the specific location, parking rates may vary, and some buildings may offer validation programs. With these flexible and well-managed parking options, Boston Properties aims to meet the parking requirements of building occupants, ensuring a seamless experience for all.

Top Boston Properties customer service problems

Click the link above to get answers to just about any Boston Properties customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Boston Properties's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Boston Properties agent. This phone number is Boston Properties's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 617-236-3300 include and other customer service issues. Rather than trying to call Boston Properties first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Boston Properties has 1 phone number. It's not always clear what is the best way to talk to Boston Properties representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Boston Properties. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Boston Properties. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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