Blue Cross and Blue Shield (NC) Phone Number

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  • Calls Blue Cross and Blue Shield (NC)'s Customer Service department
  • The average hold time is 4m
  • Hours are Mon-Thurs 8am-6pm, Fri 8am-5pm EST
  • The best time to call is 9am
  • Popular issues for this call center: Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, and Renew coverage.
  • Reach a live Blue Cross and Blue Shield (NC) agent: Calling the Blue Cross and Blue Shield (NC) number above should go right to a real human being
  • What you hear when you call: North Carolina Sales Department - To be transferred to our automated pay-by-phone option, press 1. For Sales Department, current member, or medical provider and need to talk about your bill, payments, claims, or enrollment, press 2. To check the status of a submitted application or having technical difficulties paying your bill, press 3. For plan options or a free rate quote, press 4.

Reasons customers like you called recently

I have a question about coverage under my Medical Health Policy - Mental Health.
Trying to get a life changing surgery approved as it is the day of surgery and the insu...

Blue Cross and Blue Shield (NC) Customer Phone Number 800-324-4973 - Stats

Phone number to dial800-324-4973
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Thurs 8am-6pm, Fri 8am-5pm EST
Best time to dial9am
Average wait4 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication79%
Quality of help81%
Customer votes276
Information last updatedFri Mar 01 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Blue Cross and Blue Shield (NC)'s Best Toll-Free/800 Customer Phone Number

This is Blue Cross and Blue Shield (NC)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Cross and Blue Shield (NC) agent. This phone number is Blue Cross and Blue Shield (NC)'s Best Phone Number because 882 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-324-4973 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Blue Cross and Blue Shield (NC) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Blue Cross and Blue Shield (NC) has 2 phone numbers. It's not always clear what is the best way to talk to Blue Cross and Blue Shield (NC) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Blue Cross and Blue Shield (NC) - by phone or otherwise

While 800-324-4973 is Blue Cross and Blue Shield (NC)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Blue Cross and Blue Shield (NC) customers, is by calling their 844-202-3448 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 844-202-3448 for New Customers. If you think this information is inaccurate or know of other ways to contact Blue Cross and Blue Shield (NC) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Blue Cross and Blue Shield (NC).

What is GetHuman's Relationship to Blue Cross and Blue Shield (NC)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Blue Cross and Blue Shield (NC). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

New Customers844-202-3448

Beyond the Phone Number

For more general information about Blue Cross and Blue Shield (NC), other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Blue Cross and Blue Shield (NC) Customer Service article.
Blue Cross and Blue Shield (NC) Customer Service

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