Blue Cross and Blue Shield (NC) Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Blue Cross and Blue Shield (NC) customer service, archive #1. It includes a selection of 1 issue(s) reported December 27, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have a query regarding the coverage provided by my medical health policy for mental health services. I recently attended Substance Abuse Treatment Classes following an assessment from ACDM Assessment & Treatment of Guilford County which cost $[redacted]. I have completed 20 hours of classes costing $[redacted], of which I paid $[redacted]. I was informed that my health insurance policy (mental health) typically covers these costs. I need to verify this information, settle the remaining $[redacted], and file a claim for the $[redacted] already paid and the $[redacted] assessment fee.
Reported by GetHuman1574437 on martedì 27 dicembre 2022 22:04

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