Bissell Customer Service

Phone Number & Contact Information

800-237-7691
Toll-free·Calls Customer Service·Most popular Bissell number
Q:How do I get a live human at Bissell?
A:Press 4, then 2
Q:Does Bissell offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-10pm, Sat 9am-8pm, Sun 10am-7pm EST. The least busy day is Sunday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 33 minutes. The longest hold times are on Wednesday, and the shortest are on Monday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Bissell phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4, then 2
Below are some clips we've found from Bissell's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thanks for calling BISSELL. Calls may be recorded for quality assurance or training purposes.
Hi. I'm Bissell's virtual assistant. I can help with product registration, order status, or connect you with product support.
In a few short words, tell me why you're calling today."
Excerpt from a call with Bissell
Wednesday, April 3, 2024 5:05 PM
They may ask you to say or enter information
"Got it. We can help with that. We can assist you with vacuums, full size, and portable deep cleaners, formulas, steam products, steam parts, connected products, or other products. I can also return you to the main menu, or I can repeat these options. What product type are you calling about? Alright.
You mentioned a product type that I'm not familiar with yet.
Please try again or say other products."
Excerpt from a call with Bissell
Friday, April 5, 2024 2:04 PM

What are the hours and when should I call?

Bissell operates the call center for this 800-237-7691 phone number Mon-Fri 8am-10pm, Sat 9am-8pm, Sun 10am-7pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 135 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bissell phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bissell staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bissell is Sunday. The most busy day to call is Friday, which averages 750% more phone calls by comparison. Again, this is based on a sample of 135 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Bissell is Tuesday.

Why call this Bissell number?

Below is a sample of recent calls to Bissell, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking replacement tank cap: "I lost the cap for the tank of my Bissell shampooer and I'm trying to find a replacement cap."
- From a call lasting 12m 14s , Apr 3, 2024 5:05 PM
Warranty inquiry: "I'm having a problem with my steam cleaner, and I want to know how long the warranty is."
- From a call lasting 5m 14s , Mar 26, 2024 4:12 PM
Troubleshooting SpinWave issues: "When I turn it on, it'll stay on for about two to three seconds and then shut off."
- From a call lasting 34m 42s , Mar 19, 2024 6:59 PM
Order completion assistance: "I just want to talk to somebody that can help me finish my order so I can pay and get the items that I want."
- From a call lasting 9m 10s , Feb 21, 2024 7:46 PM
Machine not working properly: "My vacuum is not moving on the carpet and the suction is no good."
- From a call lasting 13m 25s , Feb 20, 2024 5:40 PM
Troubleshooting product issue: "It's hot, but it won't do nothing else but the noise, no steam at all."
- From a call lasting 13m 56s , Feb 15, 2024 2:39 PM
Replacement wand needed: "The wand on my Spot Clean Pro cleaner cracked, and I can't use it properly anymore."
- From a call lasting 5m 31s , Jan 30, 2024 2:18 PM
Return request for portable cleaner: "I purchased a little green portable cleaner as a gift but found another one, so I want to return the unopened one and get my money back."
- From a call lasting 4m 35s , Jan 27, 2024 9:54 PM

More Ways to Contact Bissell Customer Service

There are of course other ways to contact Bissell customer service besides the phone. Below we list the best ones, by medium.
Bissell's website
http://www.bissell.com/email-us/ - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Bissell customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Bissell's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bissell agent. This phone number is Bissell's best phone number because 3,204 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-237-7691 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Bissell first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Bissell has 1 phone number. It's not always clear what is the best way to talk to Bissell representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Bissell. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bissell. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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