BENISTAR Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at BENISTAR?
A:Press "0" as soon as the recording starts. You can also use our free service that can talk to BENISTAR for you and report back. Q:
Does BENISTAR offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for BENISTAR below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this BENISTAR phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press "0" as soon as the recording starts.
What are the hours and when should I call?
BENISTAR operates the call center for this 800-236-4782 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the BENISTAR call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BENISTAR phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BENISTAR staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call BENISTAR is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
The best time to call BENISTAR
In summation, the best day to call BENISTAR is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that BENISTAR staffs the call center well on Monday.
Why Customers Call BENISTAR
If you have time to do a bit of reading before you call BENISTAR, we recommend you read over some of our problem-specific articles.
What is BENISTAR?
BENISTAR is a specialized provider of retiree and employee benefit plans. With over 45 years of experience, BENISTAR offers comprehensive solutions to meet the unique needs of retirees, employees, and employers. It provides clients with access to a broad range of benefit plans, including prescription drug coverage, dental and vision care, and Medicare Advantage plans. BENISTAR's expertise lies in creating tailored benefit programs that balance cost efficiency and quality to ensure complete satisfaction. By partnering with leading national insurers, BENISTAR aims to deliver exceptional benefits and services, ensuring peace of mind for retirees and employees alike. With a commitment to superior customer service and innovative solutions, BENISTAR continues to be a trusted choice for retiree and employee benefit plans.
What is BENISTAR's refund policy?
BENISTAR's refund policy ensures customer satisfaction and provides a hassle-free experience. If you are not completely satisfied with our services or products, we offer a 30-day money-back guarantee from the date of purchase. To be eligible for a refund, you must return the product in its original condition and packaging. Refunds are processed within 7-10 business days upon receiving the returned item. Please note that any shipping charges incurred are non-refundable. BENISTAR reserves the right to refuse a refund if the product is damaged or not returned in its original condition. For further assistance or to initiate a refund, please contact our customer service team, who will be glad to assist you.
Can I share my BENISTAR account with others?
No, you cannot share your BENISTAR account with others. Each BENISTAR account is intended for individual use and sharing login credentials or account information is strictly prohibited. BENISTAR's account system is designed to maintain the privacy and security of each user's personal information and account details. Sharing your account with others can lead to unauthorized access, misuse of services, and potential breach of privacy. It is important to respect and adhere to the terms and conditions set forth by BENISTAR to ensure a seamless and secure experience for all users. If you have any further questions about your account, please contact BENISTAR's customer support for assistance.
Top BENISTAR customer service problems
Click the link above to get answers to just about any BENISTAR customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is BENISTAR's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BENISTAR agent. This phone number is BENISTAR's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-236-4782 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call BENISTAR first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, BENISTAR has 1 phone number. It's not always clear what is the best way to talk to BENISTAR representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for BENISTAR. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BENISTAR. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.