Does Arrow Storage Products offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Tuesday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Arrow Storage Products below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Arrow Storage Products phone number to document the phone system.
Here is how our research team describes the way the Arrow Storage Products phone system greets you: Thank you for calling Shelter Logic Group, home of Arrow, Quick Shade, Rio, Sojag, and Shelter Logic Brands. In order to ensure excellent customer service and for training purposes, your call may be monitored and recorded. If you already know your party's extension, you may dial it now. If you are a consumer, please press 2. If you are currently a retailer or dealer, press 3. If you have questions about becoming a dealer, please press 4. For a dial-by-name directory, press 9. For the operator, please press 0.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from Arrow Storage Products's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Shelter Logic Group.
Home of Arrow, Quickshade, Rio, Sojag, and Shelter Logic brands.
In order to ensure excellent customer service and for training purposes, your call may be monitored and recorded.
If you already know your party's extension, you may dial it now.
If you are a consumer, please press two.
If you are currently a a retailer or dealer, press three."
Excerpt from a call with Arrow Storage Products
Friday, May 24, 2024 1:33 PM
After you press 2
"If you have if you are interested in purchasing a ShelterLogic group product, please press one.
If you own a ShelterLogic group product, and have a customer service question, please press two."
Excerpt from a call with Arrow Storage Products
Friday, May 24, 2024 1:33 PM
What are the hours and when should I call?
Arrow Storage Products operates the call center for this 800-576-5717 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 14,978 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Arrow Storage Products call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Arrow Storage Products phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Arrow Storage Products staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Arrow Storage Products is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 14,978 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Arrow Storage Products is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Arrow Storage Products staffs the call center well on Tuesday.
Why Customers Call Arrow Storage Products
Below is a sample of recent calls to Arrow Storage Products, and their purpose. Are any of these similar to the reason you are trying to call?
Replacement doors request: "I'm trying to find out how to get two replacement doors for a Aero Shed that I purchased."
- From a call lasting 3m 53s , Oct 11, 2024 7:51 PM
Missing parts inquiry: "I purchased a floor kit, but some of the parts are missing to the frame."
- From a call lasting 5m 51s , Aug 13, 2024 1:49 PM
Missing assembly directions: "I can't figure out who to call talk to, they didn't send me any directions."
- From a call lasting 4m 25s , Jul 18, 2024 6:40 PM
Missing side panel: "Nowhere in the box is the side panel listed in the instructions."
- From a call lasting 4m 19s , May 24, 2024 1:33 PM
Conclusion and closing notes
This is Arrow Storage Products's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Arrow Storage Products agent. This phone number is Arrow Storage Products's best phone number because 89,867 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-576-5717 include and other customer service issues. Rather than trying to call Arrow Storage Products first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Arrow Storage Products has 1 phone number. It's not always clear what is the best way to talk to Arrow Storage Products representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Arrow Storage Products. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Arrow Storage Products. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.