Anaheim Public Utilities Customer Service

Phone Number & Contact Info

Anaheim Public Utilities's Best Phone Number

714-765-3300
Calls Customer Service·Most popular Anaheim Public Utilities number
Q:

How do I talk to a live human at Anaheim Public Utilities?

A:Calling this Anaheim Public Utilities number should go right to a real human being
Q:

Does Anaheim Public Utilities offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Anaheim Public Utilities phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Anaheim Public Utilities number should go right to a real human being
In fact, much of this information on this page is superfluous because this Anaheim Public Utilities phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Anaheim Public Utilities operates the call center for this 714-765-3300 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Anaheim Public Utilities phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Anaheim Public Utilities staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Anaheim Public Utilities is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Anaheim Public Utilities

In summation, the best day to call Anaheim Public Utilities is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Anaheim Public Utilities staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Anaheim Public Utilities

If you have time to do a bit of reading before you call Anaheim Public Utilities, we recommend you read over some of our problem-specific articles.

What forms of payment does Anaheim Public Utilities accept?

Anaheim Public Utilities accepts a variety of payment methods to offer convenience and flexibility to its customers. You can pay your utility bill online through their secure website using major credit and debit cards, including Visa, Mastercard, Discover, and American Express. Additionally, you have the option to use electronic checks for online payments. Anaheim Public Utilities also accepts payments through their automated phone system by calling their dedicated phone number. Alternatively, customers can choose to pay in person at their authorized payment locations, where they accept cash, checks, money orders, and cashier's checks. It is important to note that credit card payments made in person may incur convenience fees. With these diverse payment options, Anaheim Public Utilities aims to ensure a seamless and hassle-free experience for all its customers.

How do I report a power outage?

To report a power outage, customers can reach out to the Anaheim Public Utilities customer service line. Representatives are available 24/7 and will assist in documenting the outage for quick resolution. Customers can also utilize the online outage reporting tool on the Anaheim Public Utilities website to notify the utility of any electrical issues. Prior to reporting an outage, customers should have their account information readily available to ensure prompt assistance.

Top Anaheim Public Utilities customer service problems

Click the link above to get answers to just about any Anaheim Public Utilities customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Anaheim Public Utilities's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Anaheim Public Utilities agent. This phone number is Anaheim Public Utilities's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 714-765-3300 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Anaheim Public Utilities first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Anaheim Public Utilities has 1 phone number. It's not always clear what is the best way to talk to Anaheim Public Utilities representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Anaheim Public Utilities. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Anaheim Public Utilities. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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