Amtrust Bank Customer Service

Phone Number & Contact Info

Amtrust Bank's Best Phone Number

888-696-4444
Toll-free·Calls Customer Service·Most popular Amtrust Bank number
Q:

How do I talk to a live human at Amtrust Bank?

A:Press 0, press anything, just hold on the line until you are transferred.
Q:

Does Amtrust Bank offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Amtrust Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0, press anything, just hold on the line until you are transferred.
Here is how our research team describes the way the Amtrust Bank phone system greets you: New York Community Bank - Account info, press 1. ATM debit card activation, press 2. Lost or stolen card, press 3. Navigation tools, press 4. For customer service, press 0.
Below are some clips we've found from Amtrust Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Flagstar Bank's twenty four hour loan servicing phone system. If you recently received a letter regarding a loan transfer from your previous servicer, press one. If you know the loan number you are calling about, press one."
Excerpt from a call with Amtrust Bank
Tuesday, March 12, 2024 7:24 PM

What are the hours and when should I call?

Amtrust Bank operates the call center for this 888-696-4444 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 68 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Amtrust Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Amtrust Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Amtrust Bank is Sunday. The most busy day to call is Tuesday, which averages 280% more phone calls by comparison. Again, this is based on a sample of 68 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Amtrust Bank

In summation, the best day to call Amtrust Bank is Friday.

Why Customers Call Amtrust Bank

If you have time to do a bit of reading before you call Amtrust Bank, we recommend you read over some of our problem-specific articles.

Can I access my Amtrust Bank account online?

Yes, you can access your Amtrust Bank account online. We offer a user-friendly online banking platform that allows you to securely manage your account 24/7 from the comfort of your home or on the go. With our online banking services, you can view your account balance, transfer funds between accounts, pay bills, and even set up alerts for account activity. Our platform also provides access to account statements and allows you to easily monitor your transaction history. To get started, simply enroll in online banking through our website or contact our customer service team for assistance. Experience the convenience and flexibility of banking online with Amtrust Bank.

What are the banking services offered by Amtrust Bank?

Amtrust Bank offers a wide range of banking services to meet the financial needs of individuals and businesses. We provide personal banking services such as checking accounts, savings accounts, certificates of deposit, and individual retirement accounts. Additionally, we offer various loan options, including home mortgages, personal loans, and business loans. Amtrust Bank also provides online and mobile banking services, allowing customers to conveniently manage their accounts and make transactions anytime, anywhere. We are committed to offering exceptional customer service and strive to help our clients achieve their financial goals. Whether you are looking for a basic checking account or need assistance with complex business transactions, Amtrust Bank is here to provide you with the banking services you need.

What are the interest rates for Amtrust Bank loans?

Amtrust Bank offers a range of loan products, each with different interest rates. The interest rates on their loans depend on multiple factors, including the type of loan, the loan amount, and the borrower's creditworthiness. For example, mortgage loans have varying interest rates based on the specific terms, such as a fixed or adjustable rate or the duration of the loan. Similarly, personal loans or auto loans also have differing interest rates. To get accurate and up-to-date information about the interest rates for specific loan products, potential borrowers are encouraged to contact Amtrust Bank directly, either by visiting a branch location or reaching out to their customer service team. They will provide the most relevant information tailored to the borrower's needs and circumstances.

Top Amtrust Bank customer service problems

Click the link above to get answers to just about any Amtrust Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Amtrust Bank Customer Service Contacts

There are of course other ways to contact Amtrust Bank customer service besides the phone. Below we list the best ones, by medium.

Amtrust Bank Customer Help Desk / Web Support

mynycb.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Amtrust Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Amtrust Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amtrust Bank agent. This phone number is Amtrust Bank's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-696-4444 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Amtrust Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Amtrust Bank has 1 phone number. It's not always clear what is the best way to talk to Amtrust Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Amtrust Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Amtrust Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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