American Savings Bank Customer Service

Phone Number & Contact Info

American Savings Bank's Best Phone Number

800-272-2566
Toll-free·Calls Customer Service·Most popular American Savings Bank number
Q:

How do I talk to a live human at American Savings Bank?

A:Press 5
Q:

Does American Savings Bank offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-7pm, Sat 9am-3pm EST. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this American Savings Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 5
Below are some clips we've found from American Savings Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"For calling American Savings Bank.
For account information and self-service options, press one.
For branch and ATM hours and locations, press two."
Excerpt from a call with American Savings Bank
Tuesday, March 5, 2024 4:26 PM

After you press 4

"To activate your Visa debit card or to change your Visa debit or a For an ATM or debit card Press one.
For a credit card Press two.
For all other items Press three."
Excerpt from a call with American Savings Bank
Tuesday, March 5, 2024 4:26 PM

What are the hours and when should I call?

American Savings Bank operates the call center for this 800-272-2566 phone number Mon-Fri 8am-7pm, Sat 9am-3pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American Savings Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American Savings Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call American Savings Bank is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call American Savings Bank

In summation, the best day to call American Savings Bank is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that American Savings Bank staffs the call center well on Thursday.

Why Customers Call American Savings Bank

If you have time to do a bit of reading before you call American Savings Bank, we recommend you read over some of our problem-specific articles.

What are the banking services offered by American Savings Bank?

American Savings Bank offers a comprehensive range of banking services to fulfill the financial needs of our customers. Our services include personal and business banking solutions. For personal banking, we provide checking and savings accounts, credit cards, personal loans, mortgages, and home equity lines of credit. We also offer online and mobile banking options, allowing customers to access and manage their accounts conveniently. Additionally, our business banking services include checking and savings accounts specifically tailored for businesses, commercial lending options, merchant services, and cash management solutions. We aim to provide exceptional customer service combined with innovative and secure banking solutions to help our customers achieve their financial goals.

What is the routing number for American Savings Bank?

The routing number for American Savings Bank is 321370765. This nine-digit code is used for various financial transactions like wire transfers, direct deposits, and electronic payments. It uniquely identifies American Savings Bank as the financial institution to ensure accurate and secure transfers of funds. You may need the routing number for tasks such as setting up automatic bill payments, receiving government benefits, or initiating transfers between different banks. If you're unsure about your specific routing number requirement or need further assistance, please reach out to our customer service representatives who will be more than happy to assist you.

Can I transfer funds between my American Savings Bank accounts?

Yes, you can easily transfer funds between your American Savings Bank accounts. Our online banking platform provides a convenient way to move money between your accounts within seconds. Simply log in to your online banking account and navigate to the "Transfer Funds" section. Here, you can choose the desired accounts for transfer, enter the amount, and confirm the transaction. You can also set up recurring transfers for regular transactions. In addition to online banking, you can also transfer funds by visiting any of our branch locations or by calling our customer service helpline. Our aim is to make managing your finances as seamless as possible, giving you full control over your funds.

Top American Savings Bank customer service problems

Click the link above to get answers to just about any American Savings Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is American Savings Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Savings Bank agent. This phone number is American Savings Bank's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-272-2566 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call American Savings Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, American Savings Bank has 1 phone number. It's not always clear what is the best way to talk to American Savings Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for American Savings Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like American Savings Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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