Allmerica Financial Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Allmerica Financial?
Q:
Does Allmerica Financial offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Thursday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Allmerica Financial below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Allmerica Financial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 00 at each prompt, ignoring messages.
Below are some clips we've found from Allmerica Financial's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Commonwealth. If you choose to speak with a representative, your call may be monitored or recorded for quality purposes.
Information given on this call is not intended to provide and should not be interpreted as investment legal, or tax advice.
While using our automated system, you can simply speak your response or press the star key to use our touch option.
If you are calling about your required minimum distribution or to request a copy of your two thousand twenty three tax form, please say RMD.
For our mailing addresses, fax number, or website information, say mail and fax.
If you are calling about the status of an outgoing transfer, or full surrender, say outgoing transfer.
If you would like information on your account, say account information."
Excerpt from a call with Allmerica Financial
Wednesday, July 17, 2024 3:40 PM
What are the hours and when should I call?
Allmerica Financial operates the call center for this 800-533-7881 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 57 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Allmerica Financial call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Allmerica Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Allmerica Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Allmerica Financial is Sunday. The most busy day to call is Tuesday, which averages 400% more phone calls by comparison. Again, this is based on a sample of 57 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Tue
- Busiest
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
The best time to call Allmerica Financial
In summation, the best day to call Allmerica Financial is Monday.
Why Customers Call Allmerica Financial
If you have time to do a bit of reading before you call Allmerica Financial, we recommend you read over some of our problem-specific articles.
What are the fees associated with Allmerica Financial accounts?
The fees associated with Allmerica Financial accounts vary depending on the specific type of account and services provided. Allmerica Financial offers a range of financial products and services, including mutual funds, life insurance, annuities, and retirement plans. Each of these products has its own fee structure. For example, mutual funds usually have expense ratios that cover management fees, administrative costs, and distribution expenses. Life insurance policies may have premium charges and administrative fees. Annuities often come with surrender charges and fees for optional riders. Retirement plans may have record-keeping fees and investment management fees. It is important for clients to review the fee disclosures and documents pertaining to their specific accounts to understand the associated costs.
Is my investment with Allmerica Financial insured?
Yes, your investment with Allmerica Financial is insured. Allmerica Financial is a member of the Securities Investor Protection Corporation (SIPC) which provides limited protection in case a brokerage firm fails. This protection covers up to $500,000 per customer, including a maximum of $250,000 for cash claims. However, it's important to note that SIPC protection does not cover losses due to market fluctuation or poor investment choices. Additionally, Allmerica Financial may also have additional insurance coverage beyond SIPC, depending on the specific investment products and services you use. We recommend reviewing the details of your specific investment with a financial advisor to ensure you understand the level of insurance coverage provided by Allmerica Financial.
What services does Allmerica Financial offer?
Allmerica Financial offers a comprehensive range of financial services to meet the diverse needs of individuals and businesses. Our services include personal and commercial insurance, investment and wealth management, retirement planning, and asset protection. We have a team of experienced professionals who provide expert advice and tailored solutions to help clients achieve their financial goals. Whether you need coverage for your home, car, or business, assistance with building a retirement nest egg, or guidance on managing your investments, Allmerica Financial is dedicated to delivering personalized and holistic financial solutions. Our commitment to innovation, reliability, and exceptional customer service sets us apart, making us the go-to financial partner for individuals and businesses alike.
Top Allmerica Financial customer service problems
Click the link above to get answers to just about any Allmerica Financial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Allmerica Financial Customer Service Contacts
There are of course other ways to contact Allmerica Financial customer service besides the phone. Below we list the best ones, by medium.
Allmerica Financial Customer Help Desk / Web Support
As a last, sometimes only, resort- Allmerica Financial customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Allmerica Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Allmerica Financial agent. This phone number is Allmerica Financial's best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-533-7881 include Get financial advice and other customer service issues. Rather than trying to call Allmerica Financial first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Allmerica Financial has 1 phone number. It's not always clear what is the best way to talk to Allmerica Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Allmerica Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Allmerica Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.