About.com Phone Number

Calling About.com customer service faster by GetHuman

212-204-4000
Customer service
Current Wait: 6 mins (3m avg)
Hours: Mon-Fri 8am-5pm EST; best time to call: 1:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceService problemCancel serviceChange planOvercharge/Strange chargeA different issue
Get to a live person fastest: Calling the About.com number above should go right to a real human being

Customer Number 212-204-4000 - by the Numbers

Phone number to dial
212-204-4000
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Corporate Offices
Call center hours
Mon-Fri 8am-5pm EST
Best time to dial
1:30pm
Navigate phone maze to a human
Direct to human
Average wait
3
Current wait
6
Rank (among phone numbers)
1
Rank (overall)
2
Alternate methods
web or phone
Quality of communication
93%
Quality of help
91%
Customer votes
338
Information last updated
Sun Jul 15 2018 09:00:00 GMT+0000 (UTC)

About.com's Best Toll-Free/800 Customer Phone Number

This is About.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a About.com agent. This phone number is About.com's Best Phone Number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 212-204-4000 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call About.com we recommend you tell us what issue you are having and then possibly contact them via web or phone. In total, About.com has 1 phone number. It's not always clear what is the best way to talk to About.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting About.com - by phone or otherwise

While 212-204-4000 is About.com's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other About.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact About.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for About.com.

What is GetHuman's Relationship to About.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like About.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Western Union Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Western Union. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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