AT&T U-Verse New Customers

Phone Number & Getting a Rep

AT&T U-Verse New Customers number

800-756-0134
Toll-free·Calls New Customers·See main phone number & contact info
Q:

How do I talk to a human at this AT&T U-Verse number?

A:Press 1 to sign up for new service, then press 1 for home or press 2 for business
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to AT&T U-Verse New Customers?

A:The average hold time is 6 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday.

All AT&T U-Verse customer service contact information

This is the #3 most popular AT&T U-Verse phone number out of 6. Click above to go back to the main customer service number and other contact information, including AT&T U-Verse email addresses, twitter handles, and live chat options.

More AT&T U-Verse Customer Phone Numbers

Customer Service

800-288-2020
Main phone number · Toll-free · Mon-Fri 8am-7pm EST · Answer question regarding state you are calling from, then 2, then say "I don't have one", then "None of those", then "U-Verse" then more than one", then "No", then "Home". EXISTING CUSTOMERS Call from the phone that's on the account. Press 2, 1, then say "Representative" · If you are calling about regular exchange telephone service, press 1. For AT&T sales or service needs, press 2.

Technical Support

877-353-5963
Toll-free · Mon-Fri 8am-7pm EST · Press 4 then 6 · New sales: Press 1. Customer service: Press 2.

Ohio Customer Service

866-746-4714
Toll-free · Mon-Fri 8am-7pm EST · Customer Service for U-verse Ohio--no steps necessary, direct line · Please hold for the next available representative.

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

International Customer Service

314-925-6925
24 hours, 7 days · Calling this AT&T U-Verse number should go right to a real human being · Are you calling about the number you are calling from? Yes or No

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this AT&T U-Verse phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 to sign up for new service, then press 1 for home or press 2 for business

What are the hours and when should I call?

AT&T U-Verse operates the call center for this 800-756-0134 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 13,884 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AT&T U-Verse phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AT&T U-Verse staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AT&T U-Verse is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 13,884 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call AT&T U-Verse is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AT&T U-Verse staffs the call center well on Friday.
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