AT&T Business New Customer Concierge

Phone Number & Getting a Rep

AT&T Business New Customer Concierge number

888-715-3291
Toll-free·Calls New Customer Concierge·See main phone number & contact info
Q:

How do I talk to a human at this AT&T Business number?

A:This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 4am-9pm, Sat 4am-4pm PST. The least busy day is Monday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to AT&T Business New Customer Concierge?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Wednesday.

All AT&T Business customer service contact information

This is the #6 most popular AT&T Business phone number out of 7. Click above to go back to the main customer service number and other contact information, including AT&T Business email addresses, twitter handles, and live chat options.

More AT&T Business Customer Phone Numbers

Customer Service

800-750-2355
Main phone number · Toll-free · 24 hours, 7 days · Press 2 at the first menu. At the next menu, say "Representative" (you will need to say "Representative" 2 times before moving to the next menu), then press 2. · If you are calling regarding your wireless or cell phone services, press 1. For all other callers, press 2.

Repairs

800-246-8464
Toll-free · 24 hours, 7 days · Main Number for repair 24 hours quick response · Please state what you are calling about.

New Customers

800-756-0134
Toll-free · 24 hours, 7 days · Calling this AT&T Business number should go right to a real human being ·

Small Business Accounts

877-325-0445
Toll-free · 24 hours, 7 days · Press NOTHING - takes about 5 minutes to reach a rep · Existing service - wireless or mobile service: Press 1. Home account: Press 2. Business account: Press 3.

Small Business Sales

888-288-8339
Toll-free · 24 hours, 7 days · For Small Business accounts. At the first prompt say "No". Type the phone number on the account - Type Account number. Say "Something Else" then say "Business". Then it will transfer you to a Customer Service representative. · To get started, tell me your account number or a phone number associated with your account.

Business Internet Accounts

877-937-5288
Toll-free · 24 hours, 7 days · For Business Internet · Residential customer: Press 1. Previously SBC: Press 2. Previously Bell South: Press 3. High-speed enterprise account: Press 4.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this AT&T Business phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.

What are the hours and when should I call?

AT&T Business operates the call center for this 888-715-3291 phone number Mon-Fri 4am-9pm, Sat 4am-4pm PT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 1,214 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AT&T Business phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AT&T Business staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AT&T Business is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 1,214 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call AT&T Business is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AT&T Business staffs the call center well on Monday.
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