A:Press NOTHING - takes about 5 minutes to reach a rep
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Friday.
This is the #4 most popular AT&T Business phone number out of 7. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Press 2 at the first menu. At the next menu, say "Representative" (you will need to say "Representative" 2 times before moving to the next menu), then press 2. · If you are calling regarding your wireless or cell phone services, press 1. For all other callers, press 2.
Toll-free · For Small Business accounts. At the first prompt say "No". Type the phone number on the account - Type Account number. Say "Something Else" then say "Business". Then it will transfer you to a Customer Service representative. · To get started, tell me your account number or a phone number associated with your account.
Toll-free · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this AT&T Business phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press NOTHING - takes about 5 minutes to reach a rep
Here is how our research team describes the way the AT&T Business phone system greets you: Existing service - wireless or mobile service: Press 1. Home account: Press 2. Business account: Press 3.
What are the hours and when should I call?
AT&T Business operates the call center for this 877-325-0445 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 1,214 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AT&T Business phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AT&T Business staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call AT&T Business is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 1,214 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call AT&T Business is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AT&T Business staffs the call center well on Wednesday.