ACE Limited Customer Service

Phone Number & Contact Info

ACE Limited's Best Phone Number

+41 43 456 76 00
Calls Customer Service·Most popular ACE Limited number

How do I talk to a live human at ACE Limited?

A:Calling this ACE Limited number should go right to a real human being

Does ACE Limited offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this ACE Limited phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this ACE Limited number should go right to a real human being
In fact, much of this information on this page is superfluous because this ACE Limited phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

ACE Limited operates the call center for this +41 43 456 76 00 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ACE Limited phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ACE Limited staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call ACE Limited is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call ACE Limited

In summation, the best day to call ACE Limited is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ACE Limited staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call ACE Limited

If you have time to do a bit of reading before you call ACE Limited, we recommend you read over some of our problem-specific articles.

What is ACE Limited?

ACE Limited is a global insurance and reinsurance company providing a wide range of risk management solutions to clients across the world. Established in 1985, ACE Limited has grown to become one of the leading insurance companies, with a strong presence in over 50 countries. With its extensive expertise and innovative approach, ACE Limited offers property and casualty insurance, as well as accident and health insurance, catering to the diverse needs of businesses and individuals. As a trusted provider, ACE Limited focuses on delivering exceptional customer service and tailored insurance products to help clients protect their assets, manage risks, and achieve their financial goals. With a solid reputation for financial strength and stability, ACE Limited is committed to offering reliable and comprehensive insurance solutions to its global customer base.

Where is ACE Limited located?

ACE Limited is a global insurance conglomerate headquartered in Zurich, Switzerland. With operations spanning over 54 countries, ACE Limited maintains a significant presence worldwide. In addition to its Swiss headquarters, the company has key offices in various major financial centers such as New York, London, Singapore, and Sydney. These strategic locations enable ACE Limited to efficiently serve its diverse client base and effectively respond to their insurance and risk management needs across different regions. The company's international footprint allows it to leverage local knowledge and tailor products and solutions to specific market requirements. ACE Limited's expansive global network ensures it is well-positioned to deliver comprehensive insurance offerings and exceptional service to clients around the world.

What is ACE Limited's cancellation policy?

ACE Limited's cancellation policy allows policyholders to cancel their insurance policies at any time. However, it is important to note that cancellation may be subject to certain terms and conditions, including potential fees or penalties. The policyholder is advised to review their specific insurance contract or contact ACE Limited's customer service for accurate information regarding their cancellation eligibility and any associated costs. ACE Limited aims to provide flexibility and transparency in their cancellation policy, ensuring that policyholders have the necessary information to make informed decisions about their insurance coverage.

Top ACE Limited customer service problems

Click the link above to get answers to just about any ACE Limited customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is ACE Limited's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ACE Limited agent. This phone number is ACE Limited's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +41 43 456 76 00 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call ACE Limited first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, ACE Limited has 1 phone number. It's not always clear what is the best way to talk to ACE Limited representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for ACE Limited. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ACE Limited. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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