1st Source Bank Customer Service

Phone Number & Contact Info

1st Source Bank's Best Phone Number

Toll-free·Calls Customer Service·Most popular 1st Source Bank number

How do I talk to a live human at 1st Source Bank?

A:Calling this 1st Source Bank number should go right to a real human being

Does 1st Source Bank offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-8pm, Sat 8am-midnight EST. The least busy day is Wednesday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this 1st Source Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this 1st Source Bank number should go right to a real human being
In fact, much of this information on this page is superfluous because this 1st Source Bank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

1st Source Bank operates the call center for this 800-513-2360 phone number Mon-Fri 7am-8pm, Sat 8am-midnight ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this 1st Source Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like 1st Source Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call 1st Source Bank is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call 1st Source Bank

In summation, the best day to call 1st Source Bank is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that 1st Source Bank staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call 1st Source Bank

If you have time to do a bit of reading before you call 1st Source Bank, we recommend you read over some of our problem-specific articles.

What types of accounts does 1st Source Bank offer?

1st Source Bank offers a wide range of account options to meet your financial needs. We provide various accounts, including checking accounts, savings accounts, and certificates of deposit (CDs). Our checking accounts cater to diverse needs, offering options for students, seniors, and individuals seeking interest-bearing accounts. Our savings accounts are designed to help you save and grow your money, with options like Regular Savings, Money Market, and Health Savings Accounts (HSAs). Furthermore, we offer CDs with flexible terms and competitive interest rates, providing a secure way to multiply your savings over time. Whether you need a basic checking account, a convenient savings account, or want to explore the benefits of CDs, 1st Source Bank has the right account to support your financial goals.

What are the interest rates on 1st Source Bank's savings accounts?

1st Source Bank offers competitive interest rates on its savings accounts. The specific interest rates may vary based on the type of savings account you choose and prevailing market conditions. To get the most up-to-date information on the current interest rates, we recommend visiting our website or contacting a 1st Source Bank representative. Our knowledgeable staff is always available to assist you and provide accurate details on the interest rates for our savings accounts. We strive to offer attractive rates that can help your savings grow over time, making 1st Source Bank a reliable choice for individuals looking to maximize their savings potential.

Can I transfer money between my 1st Source Bank accounts?

Yes, you can easily transfer money between your 1st Source Bank accounts. Our online banking platform allows you to conveniently move funds from one account to another with just a few clicks. Whether you need to transfer money from your checking to savings account, from savings to a certificate of deposit, or any other combination of accounts, it can be done seamlessly through our secure online portal. You also have the option to set up recurring transfers and schedule them in advance, making it even easier to manage your finances. If you prefer, you can also visit one of our branches or contact our customer service for assistance with transferring funds between your accounts.

Top 1st Source Bank customer service problems

Click the link above to get answers to just about any 1st Source Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More 1st Source Bank Customer Service Contacts

There are of course other ways to contact 1st Source Bank customer service besides the phone. Below we list the best ones, by medium.

1st Source Bank Customer Service Live Chat

1stsource.com - Customer Service
Click "Questions?" on the right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, 1st Source Bank provides this option.

Conclusion and closing notes

This is 1st Source Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a 1st Source Bank agent. This phone number is 1st Source Bank's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-513-2360 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call 1st Source Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, 1st Source Bank has 1 phone number. It's not always clear what is the best way to talk to 1st Source Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for 1st Source Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like 1st Source Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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