I ordered my credit report and they told me to call to confirm my iden***y

GetHuman624088's customer service issue with myFICO from April 2018

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Help with my myFICO issue
Before contacting them, items GetHuman624088 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
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The issue and preferred resolution, in GetHuman624088's own words:
I ordered my credit report and they told me to call to confirm my iden***y
I trust that myFICO will make this right and come up with a resolution that is fair.
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myFICO

Customer service issue
Reported by GetHuman624088
Apr 24th, 2018 - 3 mons ago
I have an issue with myFICO too
Not resolved
Seen by 2 customers so far
Similar issue to 2 others
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Timeline
GetHuman624088 started working on this issue
Apr 24th 11:06am