HI there, **I received my order today, number: *********, ordered on September...

GetHuman-oldreive's customer service issue with iHerb.com from September 2018

3 views
 | 
437 similar
 | 
0 following
Help with my iHerb.com issue
First: share to improve GetHuman-oldreive's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-oldreive's next move: talk to iHerb.com when they open.
iHerb.com's call center is closed now. We will send GetHuman-oldreive a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-oldreive may need:
Account name, Account email address, Account phone number, Order number, and Delivery address
The issue in GetHuman-oldreive's own words
HI there, **I received my order today, number: *********, ordered on September ** ****, costing * **,***. It contained some protein powner, * packs of oats, some peanut butter, and a bar of soap.**Normally I have no issues with my iherb orders, but one of the packets of oats had a tear in the top and the box was fIlled with oats. **As I'm a frequent customer, I was hoping you could sort me out with a refund for the oats, or a discount off my next order.**Many thanks,*Matt
GetHuman-oldreive did not yet indicate what iHerb.com should do to make this right.
I have an issue with iHerb.com too
How GetHuman-oldreive fixed the problem
We are waiting for GetHuman-oldreive to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get iHerb.com's attention and get better help faster. Tap below to get started.
Having iHerb.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would iHerb.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-oldreive fixes it.
This email address isn't valid

iHerb.com

Customer service issue
Reported by GetHuman-oldreive
Sep 21st, 2018 - 6 mons ago
I have an issue with iHerb.com too
Not resolved
Seen by 3 customers so far
Similar issue to 437 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-oldreive started working on this issue
Sep 21st, 2018 9:36am