I made a Priceline purchase through the Ibotta app in August, because that way I would...

GetHuman-mbbjgmzu's customer service issue with iBotta from December 2019

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The issue in GetHuman-mbbjgmzu's own words
I made a Priceline purchase through the Ibotta app in August, because that way I would get a small amount of cash back from my vacation. They clearly stated it could take up to ** days for the cash back to be credited to my account. That would mean late October. In mid November, when I noticed that the amount was STILL pending and had not been credited, I emailed Ibotta and asked why. The run-around commenced. I provided them with our travel confirmation email from Priceline, and all the information they asked for. They started out by still giving me estimates on how long this would take to resolve. Now, it's just, "We're happy to hold on to your case." No apology, and no credit.

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Customer service issue
Reported by GetHuman-mbbjgmzu
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2314 others
0 customers following this

Timeline

GetHuman-mbbjgmzu started working on this issue
Dec 26th, 2019 11:10pm
GetHuman-mbbjgmzu indicated the issue is not fixed yet.
Dec 27th, 2019 4:46pm
GetHuman-mbbjgmzu indicated the issue is not fixed yet.
Dec 28th, 2019 4:35pm