I was extremely excited about using Ibotta I went in the app with a referral and it’s l...

GetHuman-catbanan's Problem With the App issue with iBotta from July 2019

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The issue in GetHuman-catbanan's own words
I was extremely excited about using Ibotta I went in the app with a referral and it’s linked to my account I was told I would receive $** with that code but nothing has appeared on my account. I went and hunted like crazy for ** deals at two stores I could use being Ralph’s and Vons. After I complete my purchase with * offers completed at Ralph’s I upload the receipt and it said I only had .** cents to redeem. Then when I tried uploading the receipt again it said my account was already linked through my rewards card? And that I would see all my rewards in ** hours. Then I went to Vons to complete my other * offers and the Dr. Praeger’s item wasn’t showing on the screen so they went and ran out for another same brand but different flavor box which showed on the screen. I need that in order to redeem the offer. I’m done with my purchase and go to upload the item. It once again said I was only able to redeem *.** cents. So I went and manually added all the items which is pointless. People can literally just go into the grocery store and scan items they haven’t even purchased. I thought Ibotta was going to be so easy. And if I have to manually upload everything that *****. On top of it all the Mr. Praegers code wasn’t working and supposedly not eligible but when I store the barcode was working perfectly

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Problem With the App issue
Reported by GetHuman-catbanan
Jul 26th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 7855 others
0 customers following this

Timeline

GetHuman-catbanan started working on this issue
Jul 26th, 2019 11:04pm
GetHuman-catbanan indicated the issue is not fixed yet.
Jul 28th, 2019 12:14am

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