I have tried several times (unsuccessfully) to cash out my account. When I open my Ibot...
GetHuman-pprosen's customer service issue with iBotta from January 2019
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The issue in GetHuman-pprosen's own words
I have tried several times (unsuccessfully) to cash out my account. When I open my Ibotta app, it says "upgrade needed". When I try to upgrade the app, it won't upgrade, thereby rendering my Ibotta app useless. I want to cash out my account, then I want my account closed. I want this done in a timely manner, so you don't charge me for not using my app. (You sent me an email that you intend to charge me for not using my app, regardless of the fact that the app doesn't work.). I am notifying you on *******, far ahead of the ******* deadline. Thank you for your prompt attention to this matter. **Sincerely, *P.L. Prosen ******@***.com
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