Account for Jessica Hatch is locked, I am unable to withdraw cash, I remember receiving...

GetHuman-thehatch's customer service issue with iBotta from July 2018

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The issue in GetHuman-thehatch's own words
Account for Jessica Hatch is locked, I am unable to withdraw cash, I remember receiving a notification for support on my account stating that y'all reserve the right to lock accounts due to misuse of the app. As I like most people did not read the terms and conditions portion. My fiance and I used each others receipts a majority of the time in all honesty, however when I read one of the notifications regarding this, we immediately stopped doing so. This app has helped my family and is extremely useful, I would appreciate it greatly for my account to be unlocked so I may continue to benefit from it. Again my apologies for the misuse, and you have my word it will not happen again.
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Customer service issue
Reported by GetHuman-thehatch
Jul 27th, 2018 - 10 mons ago
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GetHuman-thehatch started working on this issue
Jul 27th, 2018 1:08pm