Logo* *Requests*Contributions*Following*Ibotta My support tickets*I don't want this ac...

GetHuman-chobson's customer service issue with iBotta from July 2018

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Logo* *Requests*Contributions*Following*Ibotta My support tickets*I don't want this account*Avatar*cobra hobson downing*Thursday at **:***Please delete this account** Avatar*Whitney K.*Thursday at **:***Hello there,**Thank you for contacting the Ibotta Care Team. We are very sad to see you go. I have now deactivated the account associated with the *****@***.com email.**Please note that depending on your subscription preferences, you may still be on some of our mailing lists. In order to remove yourself, you only need to click the unsubscribe link in the next email you receive.**If you would like to reactivate your account at any time, please contact the Care Team.**Thank you again for trying out the Ibotta app and have a great day!**Sincerely, *Whitney K.**Avatar*cobra hobson downing*Thursday at **:***You deleted the wrong account. I ask you to delete *****@***.com, not *****@***.com. i have consistently been asking you guys to help me link my card to see Hobson *** at gmail.com I have not got a response yet in reference to that account I asked you to delete the above email address not this one** Avatar*Account Review Team*Thursday at **:***Hello Cobra,**I apologize for the delay in response, we are currently experiencing a higher than normal amount of user requests. I have reactivated your account with a balance and deactivated the account you'd requested.**Your account was locked due to a high amount of referrals. Please let us know how and where you are gathering your referrals (through a blog post, email, friend list, etc.)? We want to make sure the message being delivered is accurate. Please forward us the blog posting, site or message you are using to verify these referrals.**In addition, please note, if you are unable to verify your referrals, you are responsible for the validity of these accounts. Thank you for your patience and cooperation with this and we look forward to your response.**Have a great day!**Account Review Team**Avatar*cobra hobson downing*Friday at **:***I don't understand how I have too many referrals that's what you emailed me. I thought that was the point to refer people to Ibotta. any how unlock my account so I can get my money and I'll be done with Ibotta this is ridiculous. No worries because after this I will never refer anyone else to Ibotta and I will tell my teammates not to deal with Ibotta after this either because this is ridiculous you act like were scamming or Frauding because I referred people to you that's stupid. These are my family and friends. This has been the worst experience ever***Add to conversation*Ticket details*Requester cobra hobson downing Created Thursday at **:** Last activity Today at **:***Id ******** Status open Account Issue Type I want to cancel my Ibotta account Account Email Confirmation — Unsubscribe Reason — I give Ibotta permission to update my account settings. If unchecked, Ibotta will contact you to confirm the change. No What is the email address of the account that you would like to cancel? *****@***.com Please let us know why you're leaving Ibotta is too confusing to use I give Ibotta permission to cancel the above listed account Yes What is the phone number currently linked to your account? — What is the phone number that you would like to link? — Who is your text service provider? — Other text service provider — Are you using wifi or data? — What is the name on your account? — My email address is inaccessible No Zip Code — Which three retailers did you most recently make purchases at using Ibotta? — What is the email address that you would like to link? — I received the email to confirm my account No Team issue type — What is the name of the team member you would like to remove? — How did you team up with the team member you would like to remove? — Facebook issue type — Other account issue — *Ibotta

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Customer service issue
Reported by GetHuman-chobson
Jul 16th, 2018 - 5 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 932 others
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GetHuman-chobson started working on this issue
Jul 16th, 2018 11:17pm