It would screen capture the reciept, then when you hit finish to scan barcodes, it woul...

GetHuman579380's customer service issue with iBotta from April 2018

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Help with my iBotta issue
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iBotta doesn't have a customer phone number that is answered by an agent. Instead, GetHuman579380 will need to dig through the advice provided by iBotta, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman579380 can let us know if they help or not.
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The issue in GetHuman579380's own words
Add my purchases from CVS, Walmart, Target, Hyvee ... It would screen capture the reciept, then when you hit finish to scan barcodes, it would not click, freeze then make you start over. I unistalled, waited ** min, reinstalled. Then told me my password was wrong. Reset my password, tried again...told me it was wrong! Now just says can not locate user. I have had this account for yrs!!!!
I want my rebates!!! I am disabled, and have * autistic children and I rely on these rebates!! I have been tying to upload my CVS pullups and covergirl rebates for * days!! Absolutely rediculous
Fix this before the rebates are no longer available and we are all not able to get them because your app is NOT WORKING!!! My daughter has her own app on her phone for her family in a different state, and says hers has not been working since April *. Fix this PLEASE!!!
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iBotta

Ibotta, CVS, Target, Hyvee, Walmart, Walgreens
Customer service issue
Reported by GetHuman579380
Apr 8th, 2018 - 2y ago
I have an issue with iBotta too
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Seen by 4 customers so far
Similar issue to 9047 others
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Timeline
GetHuman579380 started working on this issue
Apr 8th, 2018 2:06pm
GetHuman579380 shared this issue with friends on Facebook
Apr 8th, 2018 2:07pm
GetHuman579380 indicated the issue is not fixed yet.
Apr 8th, 2018 2:07pm