I’m sorry! I don’t really know where can I asked for help. My name is Kate, I started t...

GetHuman3378999's customer service issue with eHarmony from August 2019

Help with my eHarmony issue
The issue in GetHuman3378999's own words
I’m sorry! I don’t really know where can I asked for help. My name is Kate, I started to join eHarmony from April to July ****. About a month ago, I’ve matched a guy from eHarmony and his name is Richard. He is a registered nurse and from his information he mentioned that he is single and doesn’t have any kids. Therefore I didn't extend the validity date of my account on eHarmony, so we started to dating. However, I just found out that he is married and he has a two and half years old daughter. I accidentally found out their pictures on social media and I feel like completely deceived. I have never thought about I would be a mistress! My heart was broken because we’ve already got into an intimate relationship. But I have stopped connecting with him and found out he is still active in eHarmony. I’m here to ask for if any chance to chance his account immediately. Because I don’t wanna see other girls get hurt from him again. Hope I can hear you back soon and one more thing if any evidence needed for required please let me know. Sorry for being rude, but I am really upset.

GetHuman3378999 did not yet indicate what eHarmony should do to make this right.

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eHarmony

Customer service issue
Reported by GetHuman3378999
Aug 6th, 2019 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 3587 others
0 customers following this
Items needed
Name on the account
Billing address
Your birthday

Timeline

GetHuman3378999 started working on this issue
Aug 6th, 2019 4:29pm
GetHuman3378999 confirmed the issue is fixed. Hooray!
Aug 6th, 2019 8:41pm
GetHuman3378999 indicated the issue is not fixed yet.
Aug 6th, 2019 8:46pm
GetHuman3378999 indicated the issue is not fixed yet.
Aug 6th, 2019 8:55pm
GetHuman3378999 indicated the issue is not fixed yet.
Aug 6th, 2019 8:55pm
GetHuman3378999 confirmed the issue is fixed. Hooray!
Aug 6th, 2019 8:56pm

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