Fitbit charger cable pins oriented vertically instead of horizontally. (!!) Return of w...
GetHuman-seasunal's customer service issue with eForCity.com from May 2018
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The issue in GetHuman-seasunal's own words
Fitbit charger cable pins oriented vertically instead of horizontally. (!!) Return of wrong product should be simple yet here I am on the third website page, writing a second missive simply trying to get (WHAT SHOULD BE OBVIOUS) return instructions.*Every link to “returns” on the website - even showing my order- leads to an empty page. (Your autocorrect interpreted my word “sea-shell” as a profanity and changed the last * letters to stars)
Include return instructions with product. (Seriously, who’s in charge there?)
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How GetHuman-seasunal fixed the problem
Please include return instructions in the package. Links only work through delivery confirmation email.
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