I order my textbook on *.**.** sat and paid for * day shipping. It hasn't arrived yet t...

GetHuman-carolcd's customer service issue with eCampus.com from June 2018

Help with my eCampus.com issue
The issue in GetHuman-carolcd's own words
I order my textbook on *.**.** sat and paid for * day shipping. It hasn't arrived yet to bham al, customer service refunded the shipping cost yesterday. however, the book still hasn't arrived today *.*.**. I want to cancel my order and have my monies returned I will and must order from another company asap.
GetHuman-carolcd did not yet indicate what eCampus.com should do to make this right.
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How GetHuman-carolcd fixed the problem
Campus rep said my shipping costs would be refunded. However, it's ****** and my book still hasn't arrived. They gave me a free ebook to use in the mean time and said they would refund rental price if I returned it when it arrived. Still, I need the book till *** until semester ends. So, where's the total compensation.
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Customer service issue
Reported by GetHuman-carolcd
Jun 1st, 2018 - 6 mons ago
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Timeline
GetHuman-carolcd started working on this issue
Jun 1st 9:20pm
GetHuman-carolcd shared this issue with friends on Facebook
Jun 1st 9:20pm
GetHuman-carolcd confirmed the issue is fixed. Hooray!
Jun 2nd 1:14am