Received negative feedback on a pair of shoes I sold. The buyer stated that the shoes d...

GetHuman5348069's customer service issue with eBay from October 2020

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The issue in GetHuman5348069's own words
Received negative feedback on a pair of shoes I sold. The buyer stated that the shoes didn’t fit them, and requested a refund. I had correctly listed the shoe size, as well as putting “All sales final, no refunds” in the description. The reason I had put this in the description is because it’s a pair of shoes. Obviously this person put the shoes on, so that would immediately make the shoes used and they would lose resell value. Please fix this negative feedback, as this was not our fault in the least.*Thank you

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Customer service issue
Reported by GetHuman5348069
Oct 9th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 29178 others
0 customers following this


GetHuman5348069 started working on this issue
Oct 9th, 2020 12:37am

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