hello...on july *,**** I transferred USD ****,** (price of guitar) * USD **.** (shippin...

GetHuman-krapylpo's customer service issue with eBay from July 2020

Help with my eBay issue
The issue in GetHuman-krapylpo's own words
hello...on july *,**** I transferred USD ****,** (price of guitar) * USD **.** (shipping) to Ebay seller Japanese-treasurebox as payment for a Gibson SG Standard **** Pelham Blue Japan electric guitar via Pay-Pal,thru my bank,"The Danish Bank".Much to my surprise & definite disappointment the next day July *-**** I received a mail from seller saying that "there had been a mistake,sold the guitar in Japan,had forgotten to remove the ad from Ebay,sorry",then offering me a Gibson guitar,in which I had no interest.To even more distress,the day after went back to Ebay,in hope of finding another seller and went right into the same seller,offering the same guitar at a higher price (!) When click on ad,a text says that I bought it on July *,and is underway to my written address,Ole Kim Tranum Jensen,Plovvej *,DK-**** Lyngby,Denmark.Off course I find it alarming that the only guitar (as I understood it) in possession by the seller,was now to be found in,I believe,* copies.........My payment is still reserved in the bank for seller .....Herefore I,kindly,ask for your ASAP assistance in clearing up this mess.....My itemnr:************,ordernr:**-*****-*****.all the best Ole Kim Tranum

GetHuman-krapylpo did not yet indicate what eBay should do to make this right.

How GetHuman-krapylpo fixed the problem

We are waiting for GetHuman-krapylpo to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
How Do I Report an Ebay Scam?How Do I Close My Ebay Account?How Do I Change My Ebay Address?How Do I Cancel an Ebay Return?What Do I Do If I Have Not Received My Order from Ebay?
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-krapylpo
Jul 8th, 2020 - 2 years ago
Seen by 29 customers so far
Similar issue to 22452 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username


GetHuman-krapylpo started working on this issue
Jul 8th, 2020 2:59pm
GetHuman-krapylpo confirmed the issue is fixed. Hooray!
Jul 10th, 2020 5:54pm