Hi, the other day i had messages from somebody to send me money through paypal, which h...

GetHuman4541633's customer service issue with eBay from March 2020

Help with my eBay issue
The issue in GetHuman4541633's own words
Hi, the other day i had messages from somebody to send me money through paypal, which however i felt was something strange about it. i received fake emails to my email account and i logged onto my paypal account today and it said that there was a recent log in, which was from the same place where the person emailing me was from. Therefore, i had been hacked. So i closed my paypal account and made a new paypal account, however i just sold an item and the payment has been sent to the account which i closed. What would happen now? and how do i receive the money to my new paypal account now?**The buyer paid for the item, however the money has gone into my ‘closed’ paypal account. We both tried to cancel the order and it does not let either of us do it. I was wondering if eBay could cancel it for us and refund the buyer for me as i am unable to.

GetHuman4541633 did not yet indicate what eBay should do to make this right.

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eBay

Customer service issue
Reported by GetHuman4541633
Mar 28th, 2020 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 9631 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman4541633 started working on this issue
Mar 28th, 2020 9:58am
GetHuman4541633 confirmed the issue is fixed. Hooray!
Mar 30th, 2020 2:18pm
GetHuman4541633 confirmed the issue is fixed. Hooray!
Mar 30th, 2020 2:18pm