When you click selling, it brings your sales history and you see print labels and ship...

GetHuman4520916's customer service issue with eBay from March 2020

Help with my eBay issue
First: share to improve GetHuman4520916's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4520916 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman4520916's own words
I was trying to do for eBay to look into the questions I asked. Why the quantity between ebay customer orders and papal transaction don't match. eBays printlabels and shiphave more quantity than Papal transaction quantity. **I like ebay to look into our account to make sure that the account is good standing. **Thank you**Nancy ... When you click selling, it brings your sales history and you see print labels and ship and shows the quantity. Then you can go to see the papal transaction and see the list of customers who paid. * What I like to know is that why print labels and ship quantity is not same as the papal transaction quantity? Should it be the same quantity? Please advise.**We have never had a history of not selling any product and always have some sales. Is there any problem with our account. Please check.**Thank you**Nancy

GetHuman4520916 did not yet indicate what eBay should do to make this right.

How GetHuman4520916 fixed the problem

We are waiting for GetHuman4520916 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman4520916
Mar 24th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 9436 others
0 customers following this

Timeline

GetHuman4520916 started working on this issue
Mar 24th, 2020 10:04pm
GetHuman4520916 indicated the issue is not fixed yet.
Mar 27th, 2020 6:27pm