When you click selling, it brings your sales history and you see print labels and ship...

I was trying to do for eBay to look into the questions I asked. Why the quantity between ebay customer orders and papal transaction don't match. eBays printlabels and shiphave more quantity than Papal transaction quantity. **I like ebay to look into our account to make sure that the account is good standing. **Thank you**Nancy ... When you click selling, it brings your sales history and you see print labels and ship and shows the quantity. Then you can go to see the papal transaction and see the list of customers who paid. * What I like to know is that why print labels and ship quantity is not same as the papal transaction quantity? Should it be the same quantity? Please advise.**We have never had a history of not selling any product and always have some sales. Is there any problem with our account. Please check.**Thank you**Nancy