Item doesn't fit. **Comments: **I have a * Liter ultrasonic cleaner that is about half...
GetHuman3669046's Refunds and Returns issue with eBay from September 2019
Help with my eBay issue
First: share to improve GetHuman3669046's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3669046 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman3669046's own words
Item doesn't fit. **Comments: **I have a * Liter ultrasonic cleaner that is about half the size I need. **So, I ordered a * Litre ultrasonic cleaner (double the tank capacity). **When I received the item, I was very disappointed to find that the tank in the * Liter was the same size as the * Liter. * *There is a chamber below the bottom of the tank on the * Liter that contains half of the liquid capacity. **This was not in the description and there were no internal tank dimensions in the description. **The seller has agreed to accept the return and I explained to them I would like to purchase their ** Liter model which has the internal tank dimensions and is plenty large enough (an exchange). **It was never removed from the box* not used at all). **However, when I printed the return shipping label and returned to the post office, they tried to charge me $**.**! **Based on the item description having no detail of the reduced interior tank size due to a false bottom and no internal dimensions, I don't feel I should have to pay the exorbitant return shipping. **The description of the item is very misleading and lacking necessary detail. **Please respond.
GetHuman3669046 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman3669046 fixed the problem
We are waiting for GetHuman3669046 to fix the problem and share the solution with the rest of us customers.
Please help with my eBay issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.