Item advertised as a NEW item..received a refurbished older model..contacted seller min...

GetHuman-nniset's Report a Seller issue with eBay from August 2019

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The issue in GetHuman-nniset's own words
Item advertised as a NEW item..received a refurbished older model..contacted seller mins. after receiving informing him of his *FALSE ADVERTISEMENT and reason for my return..seller asked that i mark reason for my return..( i did not like it ) which i did also asking him to please remit return lable to shipping address..(UNABLE TO PRINT LABLE) which i disclosed to him..he has continuously stated thru our emails my refund WILL NOT be returned if item is not received by aug *th...i believe and also my bank agrees that a return shipping date should and must be waivered..seller knew he was shipping an unordered item...my bank ask that i call and speak to your customer service which i have tried numerous times but to no avail... was put on an extremely long hold so i hung up...i ask that this matter be solved otherwise my bank will handel it accordingly...i am a senior citizen and have fraud protection on my bank account so my bank will be following up with me re: this seller issuing my return in full..**Thank you

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eBay

Report a Seller issue
Reported by GetHuman-nniset
Aug 10th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 34790 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman-nniset started working on this issue
Aug 10th, 2019 5:20pm
GetHuman-nniset indicated the issue is not fixed yet.
Aug 10th, 2019 10:35pm
GetHuman-nniset indicated the issue is not fixed yet.
Aug 11th, 2019 10:11pm
GetHuman-nniset indicated the issue is not fixed yet.
Aug 11th, 2019 10:11pm
GetHuman-nniset confirmed the issue is fixed. Hooray!
Aug 11th, 2019 10:44pm
GetHuman-nniset indicated the issue is not fixed yet.
Aug 11th, 2019 10:44pm

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