Dear sir ,I sold one apple macbook to russia through ebay * order nuber...

GetHuman-vdbaiju's customer service issue with eBay from August 2019

Help with my eBay issue
The issue in GetHuman-vdbaiju's own words
Dear sir ,I sold one apple macbook to russia through ebay * order nuber **-*****-***** *,The buyer requested a return on the item which I accepted ,The buyer claimed that the screen is broken .he send some pictures of the item and screen which i could not verify, however I accepted the return request thinking that it maybe broken in transit , I was ready to refund the buyer upon receiving the item back. After accepting the return request what happened really surprised me.Buyer opened a case case id ********** today and ebay closed the case in favour of the buyer immediately,I did not get any chance to give my reason .I gave an appeal which also was rejected.I dont know what to do, I dont know What wrong i did,now i am very afraid to sell something on ebay. Please I want my item back even it is broken .please can you kindly look at this matter.waiting for your reply, my Ebay id is newtech****. thanking you Baiju Devassy

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eBay

Customer service issue
Reported by GetHuman-vdbaiju
Aug 4th, 2019 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 34502 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman-vdbaiju started working on this issue
Aug 4th, 2019 11:45am
GetHuman-vdbaiju confirmed the issue is fixed. Hooray!
Aug 9th, 2019 9:30am

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