Hello! *I purchased a trench coat from seller located in Macedonia. Claimed that it is...
GetHuman2953982's Refunds and Returns issue with eBay from May 2019
Help with my eBay issue
First: share to improve GetHuman2953982's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2953982 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman2953982's own words
Hello! *I purchased a trench coat from seller located in Macedonia. Claimed that it is genuine burberry coat. It arrived and had defect inside of the lining of the coat and the coat was not genuine burberry. I contacted the seller and we agreed that he will refund me after i send back the coat. Took really long time for package to arrive back to macedonia. But now i see from trackin its arrived. Case was closed from ebay with no refund. Not happy with the solution. I have payed more than *** € for a coat which i do not have. As the coat was defected and not genuine burberry, i feel like betrayed. Ebay, reopen the case and look the pictures. I have tracking info from macedonia post showing it is delivered. Not happy at all at the moment :( Waiting for my refund through paypal. Thank you! Kadri Koppel (user kadrikomariko)
GetHuman2953982 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman2953982 fixed the problem
We are waiting for GetHuman2953982 to fix the problem and share the solution with the rest of us customers.
Please help with my eBay issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.