Dear sirs I bid and won an Iphone from WJD repairs of Doncaster Uk item number...

GetHuman-awoodhea's customer service issue with eBay from February 2019

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The issue in GetHuman-awoodhea's own words
Trying to buy and pay for a Cell Phone ... Dear sirs I bid and won an Iphone from WJD repairs of Doncaster Uk item number ************ I am having major problems trying to pay for this Item as the payment process will not complete my bank seems to think its because my card is not registered at the shipment receipt address which is a friends property in Cyprus. I have sent many emails to WJD and they keep telling me to pay through paypal but this is not possible as I have no up to date paypal account its many years old and I have no clue of its security detail content and the phone number used is well out of date plus its from a different country. I have emailed this company to pay direct but they decline to give any contact details like phone numbers. This so far has cost me ***GBP on phone calls trying to sort this nightmare out I don't think we will be using Ebay again as we cant get any sense or help from paypal or ebay or the seller as I cannot speak to a human, so I am left with an order and willing to pay for the Item, which with all expenses and the cost of the bid is now more than buying new from a local store and getting local service. Please Respond.*What if anything can Ebay do to resolve this issue as WJD print on their terms of sale NON payers will be reported to Ebay and this transaction is about out of time and patience**Andy Woodhead
The automated systems are not allowing payment because of payment address and billing *shipping address my bank says.
I just want to speak to a human at paypal ebay or the sellers company so I can be reasonable by paying the bidded Item
I expected to be able to send this Item to my friends home and pay for it on a legal bank card registered to myself.
Yes I think staying off ebay would be good and shopping local its cheaper and a **** of a lot less stress
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I am trying to buy a CellPhone
Customer service issue
Reported by GetHuman-awoodhea
Feb 28th, 2019 - 3 years ago
Not resolved
Seen by 81 customers so far
Similar issue to 25678 others
0 customers following this


GetHuman-awoodhea started working on this issue
Feb 28th, 2019 12:23pm

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