Hello, **A seller has recently contacted Ebay against me to get a reissue payment after...

GetHuman2227532's customer service issue with eBay from February 2019

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The issue in GetHuman2227532's own words
Hello, **A seller has recently contacted Ebay against me to get a reissue payment after they have already given me a refund. The item while the tracking number says it arrived did not arrive to my house, I do not have it. The seller was also unwilling to fix the situation when I first contacted them about the item being lost and just replacing the item with another copy of it until I got ebay involved and obtained a refund. The original order for this item was in December, the tracking number says that the item arrived in January it is now February I do not want to continue to deal with this seller. The item's price was $**.** and they have now lowered the price, I would like advice on what to do as I personally do not believe they should be able to obtain a reissue of payment when they almost refused to handle the situation in the first place until Ebay was involved. **Thank you
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Customer service issue
Reported by GetHuman2227532
Feb 17th, 2019 - 8 mons ago
I have an issue with eBay too
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Seen by 5 customers so far
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GetHuman2227532 started working on this issue
Feb 17th 4:31pm