I sold an item on eBay for $**. In my bank account it shows eBay for $*.**. On the item...

GetHuman-haleychi's customer service issue with eBay from December 2018

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The issue in GetHuman-haleychi's own words
I sold an item on eBay for $**. In my bank account it shows eBay for $*.**. On the item I have sold it says “awaiting payment” I’ve tried asking different people on eBay about it and they say to check my paypal account. I’m not sure if I have one of those or even if my bank account is listed to receive money from a buyer. On other websites it says the money will show up when I ship the item. Should I ship it or should I wait?
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eBay

Customer service issue
Reported by GetHuman-haleychi
Dec 31st, 2018 - 3 mons ago
I have an issue with eBay too
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Seen by 1 customer so far
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Timeline
GetHuman-haleychi started working on this issue
Dec 31st, 2018 7:04pm