Subject: * pack Iodo Blanco Decolorized. Item Id: *************Seller: ninavladi...

GetHuman1467225's customer service issue with eBay from November 2018

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The issue in GetHuman1467225's own words
Subject: * pack Iodo Blanco Decolorized. Item Id: *************Seller: ninavladi (***)*Dear sir, I ordered this item which arrived as per schedule on ** sep ****. When I received the package, I noticed liquid seeping through package. I opened the package and realized that one of the bottles was leaking and I quickly transferred the remaining contents into an old bottle. I also realized that the packaged contained only two bottles instead of three. Via eBay, I got in contact with the seller, from Ukraine and all I can say is that I was treated with complete contempt. They seem like an outfit that has no clue how to deal with clients and they accused me of trying to get free iodine and the conversation went from the sublime to the ridicules. They asked me for photos but how to take a photo of a missing bottle. the did ask me if the package had been damaged and I first replied 'no' but on reflection I realized that I had opened it too quickly to have noticed. I have kept our email exchange but to be honest, it was so unpleasant, I gave up. You need to be aware. I ordered the iodine because pharmacies and chemists no longer sell it. Maybe you could find a local French or Uk supplier that knows how to be respectful to customers.
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eBay

Customer service issue
Reported by GetHuman1467225
Nov 1st, 2018 - a mon ago
I have an issue with eBay too
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Seen by 3 customers so far
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Timeline
GetHuman1467225 started working on this issue
Nov 1st 9:35pm