re: PayPal Case PP-D-******** ** buyer email: *****@***.com** ebay User ID: cums...

GetHuman-pstebay's customer service issue with eBay from October 2018

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The issue in GetHuman-pstebay's own words
re: PayPal Case PP-D-******** ** buyer email: *****@***.com** ebay User ID: cumsponge***** ebay item ***************This buyer purchased a laptop from my ebay account on * June ****, and then left positive feedback for me a few days later on my ebay account after receiving the laptop.*I have a pdf document from Australia Post confirming delivery with a signature on ** June ****.**Buyers Postal Code *****Australia Post Tracking number R*****************Now after * months, this buyer has raised a paypal chargeback for an unauthorised transaction. RE: Paypal Case ID: PP-D-***********The Australia Post tracking system only keeps tracking information for ** days, similarly the eBay system only allows viewing of details for sold items for ** days.**I spoke to Australia Post and they said this is happening a lot. People are trying to scam the system and get refunds because tracking and delivery cannot easily be confirmed online after ** days.**Fortunately they do archive the information and so they could send me a pdf copy of the delivery confirmation with a signature.**Now paypal has deducted the sale price * $** from my account - I believe that this chargeback is fraudulent**Regards*Peter*my ebay User ID is pst****pst and my email *****@***.com

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eBay

Customer service issue
Reported by GetHuman-pstebay
Oct 6th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 15637 others
0 customers following this
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Timeline

GetHuman-pstebay started working on this issue
Oct 6th, 2018 4:49am
GetHuman-pstebay indicated the issue is not fixed yet.
Oct 7th, 2018 6:52am

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