Apparently ebay judges their ability to provide customer service on the number of recen...
GetHuman1221393's customer service issue with eBay from September 2018
Help with my eBay issue
First: share to improve GetHuman1221393's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1221393 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1221393 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman1221393's own words
Apparently ebay judges their ability to provide customer service on the number of recent transacations associated with our accounts... not a great motto for a company who is competing with a monster like Amazon.com...*I recently engaged in conversation with a customer service 'Manager' who indicated to me that if I had greater than $*** in ebay transactions, he would be able to honor the **% coupon promo that ebay ran today (sadly, I missed out on a ** hour coupon campaign... who the heck does a ** hour coupon anyways?!?@). Not only was this Managers name Omar* but he was unable to locate my recent transactions that are tied to my account - he accused me of never buying anything from ebay!! How in the heck is ebay still in the Valley if they can't straighten out their IT?? .... Maybe it's time to move to Houston... I mean Austin...*I digress - anyways* I am completely apalled a the "Customer Service" I just received from a dying company who apparently isn't interested in making a positive experience for a younger than middle aged customer... who will have kids and a family still one day! To their defense* I did call at *PM Pacific Standard Time - which*was * hours past the deadline for a promo that seems to have ran from *:**AM (when I received the email) to *:**PM (*** hours) ... now I dont know about you all, but I work more than ** hours per day to make a living in California.... And when I saw the email this morning, I must have assumed that I had all day - maybe even until midnight PST to take advantage of this great offer... however, I was wrong - and COMPLETELY DISAPPOINTED!!****ebay: Please get your act together.
GetHuman1221393 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman1221393 fixed the problem
We are waiting for GetHuman1221393 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.