I sent the email below on **th August and have been waiting since for this to be resolv...

GetHuman-dractoni's customer service issue with eBay from September 2018

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The issue in GetHuman-dractoni's own words
I sent the email below on **th August and have been waiting since for this to be resolved, meanwhile all of my contact details & address have been public for anyone to see and I am incredibly worried about this. **I have also incurred several fees as a result of listings I already had because of the account type changing, even though this change was a mistake and I asked for it to be reverted as soon as it happened. **I now keep getting charged for my listings as I lost my free listings! I was told it would be fixed in two weeks, but it hasn't been and eBay aren't even replying to my emails.**"Original Email:**I changed my account status to a business seller because my selling page told me I would qualify for a top rated seller status. It wasn't clear to me that this is for properly registered businesses (I sell my yugioh cards, I occasionally buy them to sell them but nothing on the scale of a proper business). **I mainly use my account to buy things personally so in hindsight I should have a personal account and would like to change this back please. I'm also really concerned because a personal address and telephone number are now showing on the account for anyone to see and I'm worried that I am going to get spam calls and emails etc and don't feel safe until this is resolved.**Also, I got an email from your collections team chasing up a payment of my monthly seller invoice and threatening my account standing. This is quite upsetting as I have already paid four days ago and I don't want my account to be affected by your teams' error.**Thank you,**Toni"

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eBay

Customer service issue
Reported by GetHuman-dractoni
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 13207 others
0 customers following this

Timeline

GetHuman-dractoni started working on this issue
Sep 14th, 2018 12:32am

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