eBay item number:************ is misleading and dishonest. **They have item advertised...

GetHuman-tomsummi's customer service issue with eBay from September 2018

4 views
 | 
12072 similar
 | 
0 following
Help with my eBay issue
First: share to improve GetHuman-tomsummi's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-tomsummi to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-tomsummi may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-tomsummi's own words
eBay item number:************ is misleading and dishonest. **They have item advertised as a newer better model with a generic photo of the newer much more expensive model along with actual photos that reveal that it is not actually the item they say it is. The item in the actual photos is a Dewalt *** drive impact model *** but they are selling it as a Dewalt *** which sells for around $*** or *** more than the model ***.**On a side note why is it that your report this issue doesn't have an option to select that the photos being used are wrong or the description is dishonest or false so you can handle these issues. It is bullshit when a customer knows that you have completely disregarded doing your job to the point that you remove the options to even report such claims. We are forced to pick some other bullshit option that has absolutely nothing to do with it. Please go slap the **** out of the idiot that removed the actual real options of why people need to report issues. Nobody gives a **** about copyright garbage but most likely **% of people who want to report something is due to a dishonest listing practice but of course you don't have an option for that anymore. I have been a member since almost the beginning of Ebay and once upon a time you could report an issue for deceptive listing practices and specify exactly along with a description but not anymore. You also could get live chat with someone withing about * minutes but now it is more like * hours. You could also call and talk to someone in just a few minutes and now your phone system never ever gets answered. I sat on the phone one time for over * hours just leaving it go and nobody ever answered the **** phone..**STUPID AS **** and whoever is reading this knows I am right. **Now please go deal with the item I have listed because they are being deceptive and dishonest.
GetHuman-tomsummi did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-tomsummi fixed the problem
We are waiting for GetHuman-tomsummi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-tomsummi fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman-tomsummi
Sep 4th, 2018 - 6 mons ago
I have an issue with eBay too
Not resolved
Seen by 4 customers so far
Similar issue to 12072 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-tomsummi started working on this issue
Sep 4th, 2018 2:15pm