I bought a crepe maker from "fast-ship-item" on ebay like * months ago. When I got the...

GetHuman-topzlsto's customer service issue with eBay from August 2018

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The issue in GetHuman-topzlsto's own words
I bought a crepe maker from "fast-ship-item" on ebay like * months ago. When I got the crepe maker, it does not work at all. Then I asked the seller to refund it to me. They said just the temperature control is broken and they'd like to resend me a new controller. And then, I was waiting for one month to get the controller. After I replaced the controller, it did not work again. I contacted them again and provided them some pictures. They fraud me again, they said they could send me a new pipe to fix it. I waited for another month to get the new pipe, the same result, it was still not working at all. When I contact them again to ask for a refund. They did not reply to me until now. It waste me too much time and they always lie to me. It's does not work at all from beginning to now. It's really the most terrible experience to me on Ebay. Could you guys contact them help me get refund of it. Thx.
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Customer service issue
Reported by GetHuman-topzlsto
Aug 14th, 2018 - a yr ago
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GetHuman-topzlsto started working on this issue
Aug 14th, 2018 10:20pm
GetHuman-topzlsto indicated the issue is not fixed yet.
Aug 15th, 2018 6:40am
GetHuman-topzlsto indicated the issue is not fixed yet.
Aug 16th, 2018 2:59am